Bonn

The breakfast was great. The staff was friendly but rather unorganised and chaotic. Long waiting but no problem as it was a holiday :-)

67%

I was staying on a quiet Sunday evening, the staff couldn't have done more to help me.

97%

Ich habe einen guten Aufenthalt passiert. Ich war schon früh in die Stadt angekommen abends vor meiner Ubernachtung, um das Beethoven-Haus zu besichtigen, dass mir sehr empfiel (ich spiele auch Klavier). Ich sollte eine längere Zeit bleiben um mehr die Stadt kennenzulernen. Ich hatte Glück um den Bus zu nehmen am Sonntag, und bin wohl in Lörrach angekommen.

87%

My original reservation was for 5 persons but one person could not join us. The staff told me she could not change the reservation herself and that I had to do that myself online. I had to pay for the wifi but it did not work. So I still had to pay for 5 persons (strange that we did get a 4-person room allthough I paid for 5). Wifi should be free or at least working. Staff should at least have the possibility or maybe the cooperation to change a reservation if necessary or wanted.

73%

i really hate it. your internet wifi system in that hostel is really a nightmare and absurd . i consider it as a kind of lucrative business you guys making. were on earth the hotel or hostel to sale wifi connection to their clients after 1 hr free usage , even its does not work upstairs the rooms , and clients must go downstairs to get connected to the wifi they bought with their own money. this is absolutely unacceptable

67%