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HI-Q hostels

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HI quality, all over the world

Your budget may be limited, but the quality of our hostels is not. Your experience is more important to us than anything else, so we've developed a unique quality management system called HI-Q, which focuses on delivering high standards and consistent improvement to how our hostels are managed, run day-to-day, and maintained.

So, what does that involve?

It starts with working closely with 'best practice' procedures from all over the world and tailoring them to the specific requirements of hostels, so that our service delivery and accommodation standards are constantly improving. By ensuring we have well trained staff, researching your needs and wishes, simplifying the reservation process, and helping you to plan your trip, we can offer true HI Quality to our whole hostelling community. HI-Q follows our certification of hostels down to the finest and most important details: from experiencing a warm welcome at reception and taking your feedback on hostel facilities into careful consideration, through to the cleanliness and maintenance of our kitchens, bedrooms and communal areas, and making sure you enjoy yourself through hostel activities, the entire HI staff will work together to keep you happy.

Hostelling is an adventure for you, but HI-Q is a journey for us too

We’re constantly working to improve and tailor our accommodation and services so that you aren’t just satisfied, but that we take that extra step to make sure you have a truly high quality, amazing travel experience.

Now incorporated into nearly 50 of our HI associations worldwide, and with more than 500 hostels HI-Q certified around the world, check out our list of HI-Q hostels below, and keep an eye out for our HI-Q logo when you’re booking your next trip.