Toya-ko - Showa-shinzan YH

L'emplacement de l'auberge peut être un peu difficile. En arrivant à la gare JR de Toya, il y a un bus qui vous amènera à Toyako, puis, un autre vous emmènera juste à côté de l'auberge. Le chauffeur a l'habitude ! Concernant l'auberge, il s'agit de chambres traditionnelles (tatami et futon). Il y a entre autres une télévision, une cabine de toilette, et surtout un chauffage au fuel en hiver ! Le grand plus est le onsen dont la source vient des Usuzan et Showasanzan (eau sulfurée) !

87%

Although the facilities are quite good, the housekeeper is very impolite and has no service mind at all. His english is quite limited. Because I can speak japanese, I can understand what he said in japanese and his words are very impolite. There is one hotel next to this hotel which the first floor of this hotel is connected to the other but the second floor is not. At first we didn't know this fact so we went up the wrong stair. Then the housekeeper keep saying "you must not go up there" several times without providing any reason. At that time, my sister (who don't know japanese at all so she can't understand what he said) went up to the second floor. The housekeeper was very panicked so he went after her and try to push her downstair. I have never seen any customer being treated like that. Other problems are dirty blanket, and unusable heater.

40%

Location is very good ,very close Toya lake ,beatiful sunflower view,near Zoo and etc...I hope that come again, good price,good location,good view but no good staff.

80%