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HI - Whistler

1035 Legacy Way, Whistler, British Columbia, V0N 1B1, Canada

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Overall Rating 79%

From 9 Reviews

Hostel rating (9)

Rating category Satisfaction percentage
Staff 83%
Cleanliness 78%
Location 75%
Security 83%
Service 78%
Comfort 75%
Green rating 85%

This new hostel with all the amenities you’d expect and then some. In winter or summer HI-Whistler is the place to be!

  • Dorm
    From $25.63
  • Private
    From $74.20
10 or more people?
hi-whistler

Whistler Hostel

Hostel Whistler

Hostelling International

Welcome to our hostel

Opened in July 2010, the HI-Whistler hostel is a purpose-built hostel that was originally used as part of the Whistler Athletes' Village during the 2010 Winter Olympic Games. This brand new facility sets the standard in hostelling with all the amenities you'd expect and then some.

Canada's west coast playground and home of Whistler's best rated hostel, if you love adrenaline highs, Whistler is the place for you! From skiing, boarding, mountain biking and bungee jumping to zip lining, white water rafting, snowmobiling and ATVing, Whistler has got it all.

There's more to HI-Whistler than just a place to bed down for the night. Grab a coffee, a snack, a meal and a beer or wine glass at Cheaky's Café in the hostel lobby, lounge on the outdoor decks with mountain views, store your bike, skis, and boards in the equipment storage room, hang out in the media room with its 52" HDTV and meet some cool new folks over a free game of pool in the games room.

Prices

Prices are members' prices

Dorms - Per guest per night

Beds

Private - Per room per night

Rooms

Important info

  • Additional tax of 16% is payable at check-in.
  • Government-issued photo ID is required to check in.
  • Children under the age of 18 must be accompanied by a parent or legal guardian.
  • Unaccompanied children under the age of 18 can be accommodated only with a letter from a parent or legal guardian providing permission for the child's unsupervised stay.
  • Children under the age of 6 are unable to be accommodated in shared dormitories
  • Children under the age of 5 stay free.
  • Membership can be purchased on arrival at hostel.
  • Rates quoted assume guests are members of Hostelling International or a National Youth Hostel Association.
  • Pets are not permitted in the hostel.
  • Prices and product availability is as accurate as possible but may be subject to change during checkout

Facilities

Facilities

Leisure & Fitness

  • Common room
  • Games room
  • Playground
  • TV room
  • Pool table / snooker table
  • Terrace / patio

Accessibility

  • Elevator / Lift
  • Suitable for wheelchair users

Food & Drink

  • Cafe/Bistro
  • BBQ
  • Self-catering kitchen
  • Vending machine

Facilities - Internet Access

  • Computers
  • Computer Charges - Charges Apply
  • Wifi
  • WIFI Charges - Free

Facilities - In-Hostel Services

  • Car Parking at Hostel
  • Car Parking at Hostel Type - Free
  • Booking Centre for HI hostels worldwide
  • Conference Facilities
  • Cycle Rental
  • Cycle Storage
  • Laundry Facilities
  • Library / Book Swap
  • Lockers Available
  • Locker Type - In Room
  • Luggage Room
  • Luggage Room Availability - Available during hostel reception times
  • Smoking Area
Opening times

Opening times

Open all year

Reception:
Open 24 hours
Check-in:
Open 24 hours

Get in touch

Get in touch

Tel. 1.604.962.0025

whistler@hihostels.ca

Main attractions

Main attractions

  • Cheakamus River (Less than 500 m)
  • Whistler Blackcomb (3 to 5km)
  • Garibaldi Provincial Park (5 to 10km)

See the full list of attractions

Reviews

Reviews

Please train your staff better. They need to be more attentive. We had a difficult time getting our bookings done. Emails went unanswered and bookings over the phone were missed up. Most girls on the staff desk were more interested in talking to each other than paying attention to those in front. A poor experience.

30%

Avatar for Vikas

Vikas,

Fri 15 Mar 2019

Thank you very much for your feedback. I'm sorry to hear that our staff did not meet your expectations. They normally excel in this area, so it is concerning to hear. We actually just had a staff meeting regarding this issue a few days ago and I can assure you that they do not have any intent to be unwelcoming. We have found that the team has be getting more and more close with each other (which we are happy about!), but they may not be realizing that the perception this to the guests could be bad if they are doing it at the wrong time. We spoke about ensuring we are always putting guests needs first and to always maintain a professional vibe. We don't want to lose our fun-loving atmosphere, but we should not be letting down guests such as your feedback. I do hope that we can show you a better experience in the future. Kind Regards, Ryan, GM

Manager avatar

Ryan Murfitt, General Manager

Sun 17 Mar 2019

Compared to other HI places stayed in, this one barely makes an impression. A pity as HI in well-travelled town of Whistler should be like the beacon of excellence for other HIs. Only few staff are attentive and provide correct information. Others probably should not be in this sector.

37%

Avatar for Vikas

Vikas,

Tue 12 Mar 2019

Sorry to hear that we did not meet your expectations, Vikas. As outlined in my response to your other review, we have had a staff meeting about this issue and I believe the team knows where we missed the mark and how we can provide better customer service. We've put your feedback to use for improving our hostel, so thank you for taking the time to share. Safe Travels, Ryan, GM

Manager avatar

Ryan Murfitt, General Manager

Thu 14 Mar 2019

Great facility, very well maintained, right on the bus route.

100%

Avatar for Peter

Peter,

Wed 13 Feb 2019

Thanks for your review and feedback, Peter! Hope to see you soon!

Manager avatar

Ryan Murfitt, General Manager

Fri 15 Feb 2019

Location

Location
Around the hostel

Around the hostel

Nearby attractions

  • Amusement / Theme park (More than 10km)
  • Beach (5 to 10km)
  • Cinema (5 to 10km)
  • City Centre (5 to 10km)
  • Cycle trails (At or next to the hostel)
  • Golf course (5 to 10km)
  • Gym (3 to 5km)
  • Hiking / Walking trails (At or next to the hostel)
  • Local market (Less than 500m)
  • Mountainous Area (3 to 5km)
  • Museums / Art Galleries (5 to 10km)
  • National / State Park (5 to 10km)
  • Nightlife (3 to 5km)
  • Parks / Green Area (At or next to the hostel)
  • Restaurants (3 to 5km)
  • River / Harbour / Lake (500m - 1km)
  • Shopping area / Mall (3 to 5km)
  • Ski area (3 to 5km)
  • Swimming pool (More than 10km)
  • Supermarket / Food store (1 to 2km)
  • Theatre (More than 10km)
  • Distance to UNESCO World Heritage Site (More than 10km)
  • Distance to Water park (More than 10km)
  • Wooded Area (At or next to the hostel)
Getting to us

Getting to us

Airport
Vancouver - 130 km
Bus
Whistler Creekside Greyhound Station is located opposite the Legend Hotel on the main street.
Car
From Vancouver: Approx. 115km take Sea-to-Sky Highway/BC 99 NORTH. Free parking onsite
Sports & activities

Sports & activities

  • Basketball
  • Birdwatching
  • Canoeing
  • Cycling
  • Fishing
  • Football
  • Hockey
  • Mountain Biking
  • Rock Climbing
  • Skateboarding
  • Ski / Snowboarding
  • Swimming
  • Tennis
  • Volleyball
  • Walking / Hiking
Sustainability

Sustainability initiatives

Air

  • Low carbon activities
  • Public transportation is promoted
  • Environmental cleaning

Energy

  • Energy saving lights
  • Double-glazing windows

People

  • Working with local community
  • Mission-based activities

Waste

  • Recycling areas
  • Fairtrade food served
  • Organic food served
  • Local and seasonal food

Water

  • Water savers in showers
  • Water savers in toilet

Sustainability labels

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HI - Whistler