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Reviews

Had a great time...

100%

Avatar for Hugh

Hugh,

Mon 22 Dec 2014

I've stayed in a lot of hostels throughout the world (in HI whenever possible) and HI Edmonton does NOT live up to HI standards. Old building, no breakfast, terrible staff (neither helpful nor nice), no AC (hot as hell in summer), towels are ridiculously small, only one sink in the lady's bathroom. I love HI but not this hostel!

57%

Avatar for Justine

Justine,

Tue 19 Aug 2014

Thanks for your comments. I'm sorry we didn't meet your expectations.We are a former convent, which has been converted into a hostel. My apologies that your interaction with the staff was not what it should have been. I have reminded all staff of our expected high standards of friendliness and customer service. We do offer free coffee and tea all day. Our female washroom on the west side only has one sink, however, most rooms in the hostel have a sink in them. Greg, Manager

Manager avatar

Greg Waskul,

Thu 21 Aug 2014

The beds were way too tiny!

87%

Avatar for Clair

Clair,

Thu 07 Aug 2014

Thanks for your comments. I'm pleased to see you really enjoyed your stay with us. However, I'm sorry you found our beds small. They are the standard single mattress size. Greg, Manager

Manager avatar

Greg Waskul,

Sat 09 Aug 2014