Hanoi - Rendezvous Hotel

Very confused by communication with a staff member after having email correspondence with Judi. She distressed me when I thought I had booked a three day package and said I couldn’t go, then sorted something by saying it was full and I would be 11th person....only to discover I was the only person on the three day trip. I had a lovely time, but was a bit perplexed but the unnecessary fuss/stress and being alone over the three days was unexpected.

90%

I booked 1 bed in a 4 beds/room. When I arrived, they ask me to go in an other hostel of 16 beds/room. I refused and they put me the first night in an individual room ?! I go after in an other hostel (4beds/rooms) but as I have planned some tours, I had to go back to their loby for tours pick-up. I'm quite sure there are NO DORMOTORY in this hostel !!

63%

What a FANTASTIC hostel, the ONLY HI-AYH in all of Vietnam! The number one PR is JUDI, who corresponded with me consistently. As this hostel is part of three same-named hotels, TUNG escorted me by hand after I had gotten hopelessly & helplessly disoriented. I give this incredible hostel my most enthusiastic “Wheel of Approval!”

100%

Awesome hostel. Great service, from their initial email (offering help with tours, visa, airport services) to their check out process, everything is great. Super friendly staff, nice, cozy place, well located with awesome rooms. Highly recommended!

100%

Breakfast very good hot water for shower 2 hand shower, the small is ok but the big one is osbctructed (room 601) all is perfect , very good team but tour too much expansive, no cheaper tours, no offer with only transport!! bus ticket etc... no a woman can speak french ! very good merci! they applied the price if u have card!! thanks i hang out with people met in food room(restaurant)

100%