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Cancún - Hostel Moloch

Enjoy Cancun and come chill with us! Our lovely hostel is waiting for you!

86 %

  • Dorm
    From €10.64
10 or more people?
cancun-hostel-moloch

What travellers think

Travellers that stayed here think this hostel is best for

  • Sightseeing
  • Relaxing
  • Culture
  • Shopping

Hostel rating (19)

86 %

Rating category Satisfaction percentage
Staff 77%
Cleanliness 95%
Location 85%
Security 91%
Service 85%
Comfort 83%

Green rating

71%

Reviews

I liked the location. Customer service needs to improve. For example, Rosario, one of the managers/supervisors, was very unfriendly. From the first moment I stepped inside the lobby to the last minute I left. In particular, she responded negatively to my questions about a taxi. Instead of feeling welcomed and helped, she made me feel bad. Also, that "free continental breakfast" needs a lot of work: Bimbo bread and Nescafé, is too cheap for what you pay.

63%

Avatar for Julian

Julian,

Sun 05 Jul 2015

The staff were so friendly. Sandra who checked me in was so accommodating. But all staff were so nice and friendly. Surely i will stay in your hotel again. I will also recommend to my friends and relatives who are going to Cancun anytime soon.

87%

Avatar for Jesser

Jesser,

Sun 03 May 2015

El hostel es muy bonito y esta a 3 minutos caminando de la terminal de ADO , SOLO PASE UNA NOCHE allá yporque estaba de paso pero mi valoración no es mala, solo decir que dejé una playera olvidada y cuando regresé a canción pasé a buscarla eal hostel pero nadie. La vio, algo extraño porque esa noche dormí sola en la habitación

70%

Avatar for MARIA

MARIA,

Fri 01 May 2015

I got there late from the airport and found it pretty uninviting. The door was shut and no lights were on. The front desk lady seemed annoyed with me, so I didn't feel very welcomed at first. In daylight a totally different story! I could see the hostel was very clean, well maintened and had a neat design. It was nice, quiet, and peaceful environment. It wasn't a party hostel which I liked and it was really close to the ADO bus as well as the other main buses. The staff weren't overly friendly

90%

Avatar for julia

julia,

Sun 19 Apr 2015

Staff was so accommodating. Most mentioned was Sandra who was in the front desk when i checked late at nite already. She was great and accommodating. But all staff I've spoken to were so nice. I recommend to maintain that kind of environment. One thing i would like to mention though is that, please ask the guest for a membership if any, during check in coz due to a long trip and travel guest may not be able to remember to present their memberships. But overall, staff are worth recommending.

100%

Avatar for Jesser

Jesser,

Sun 12 Apr 2015