Salerno (Amalfi Coast)

93%

93%

29 Apr 2013 Elisabeth, USA

I loved this hostel and ended up extending my stay because of it. I liked the open terraces and the courtyard for quiet lunches/afternoons. It's not a 4 star hotel and there is no kitchen to cook in, but for a fairly clean, well kept hostel with amazing staff I loved it. Just know that you only get 1 hr internet per person and then you have to buy more (5 hr/€3, 10hr/€5).

Hostel response:
Hi Elisabeth, we are glad that you enjoyed our hostel. Come back soon!

93%

93%

20 Apr 2013 Brian, Canada

We had a double on 4th floor which was very comfortable. There is a lift which was convenient. We never made it to breakfast so I can't comment on that. The hostel is located in storico so it is close to shops and good restaurants. We ate very well in Salerno at reasonable prices. There was a nice sundeck to relax on, at the end of 4th floor hallway. The hostel also had laundry facilities. This is my 2nd stay at this hostel.

Hostel response:
Hi Brian, thank you. Next time try our breakfast so you can review it!

100%

100%

13 Apr 2013 Frank, England & Wales

Excellent one of the best hostels I have ever stated in A Brookes

Hostel response:
Wow! Thank you

97%

97%

03 Mar 2013 Helena, England & Wales

Incredibly helpful staff, particularly when we had to change travel plans due to bus strike. Location central enough for easy access to central Salerno but when we visited (early March) also quiet at night. I like the view over the rooftops from the room.

Hostel response:
Hi Helena, thanks for writing about us. Hope to see you again in Salerno.

83%

83%

10 Feb 2013 Jacqui, England & Wales

Staff very welcoming and helpful, good breakfast. Would be good to have a couple of hooks in the female dorm shower cubicles (for clothes and towel etc)

Hostel response:
Hi Jacqui, thank you for your time. We'll put more hooks in the female dorm shower. Come back to visit us!

87%

87%

25 Nov 2012 David, Canada

The hostel's proximity to the Mergillena train station and easy enough to get to. Don't mind the underpass, it's not nearly as spooky as a lot of folks say it is and there's a road guard on duty at the base of the ramp up the hill so no worries about a secure walk late at night. Quiet at night but I was there in low season so maybe noisier other times of the year. Very spacious and while breakfast is fairly spartan, the coffee is good. Staff is very helpful.

73%

73%

19 Oct 2012 Bernard, England & Wales

We had a problem with the washing machine, which did not work the first time we used it. At first we were told that the previous person had also had a similar problem and to wait, then when our clothes clearly hadn't even begun to wash , that no-one else had ever had a problem and were only given a partial refund. At no point did either the member of staff on reception or the manager actually check the machine for themselves. Seeing as there were two power cuts while we were checking in, isn't it possible it might just have been the machine that was the problem and not us? Instead they insisted we must have done something wrong and made us feel like idiots. So two things: get a washing machine that works, like other hostels have, and telling a customer they are wrong when you cannot be bothered to check for yourself is exceptionally poor customer service. It was a shame given that all our other hostel stays in Italy this trip have been so welcoming and positive. 

Hostel response:
Dear bernard, we are sorry that you had this impression of us. As you can see from the comments of all customers is not our practice to treat clients as "idiots." However, we changed our internal procedures and, from now on, if a customer needs assistance in the use of washing machine, a receptionist will be happy to show the operation.

100%

100%

13 Oct 2012 Matthew, England & Wales

very enjoyable stay would recommend to all, good location for facilities. bicycle storage limited to railings just inside entrance although no problems whislt there

Hostel response:
We hope to see you again in Salerno.

83%

83%

06 Oct 2012 Yolanda, USA

Smoking was allowed in the public areas (yuk). The courtyard in the center of the complex was very inviting but with other guests smoking I did not use it very much. Security for my dorm room was nonexistent but I never felt threatened. In the bath area it would be nice to have hand soap available for washing your hands after using the toilet and have paper towels to dry your hands.

Hostel response:
Hi Yolanda, we are sorry you are disappointed about smoking in public areas but don't forget that our "public areas" are open spaces. We do not understand why "security nonexistent": you have a personal locker and electronic door lock. Thanks for your suggestion about soap and towels for hands.

90%

90%

28 Sep 2012 Rafael, Brazil

One of betters hostels that we visited. Very, very good. Staff super cool. We loved that place! Thank you for all!

Hostel response:
Rafael, thanks for appreciating our hostel