HI - Montreal

80%

80%

01 Jan 2013 Erica, Brasil

Sem secador de cabelo no quarto ou na recepção.. Falha grave para o frio de Montreal. Não recebi na recepção informações sobre o funcionameno da cozinha. Não havia qualquer progamação para os hospedes nem dentro nem fora do albergue, tambem nao se interessaram em dar informações sobre a cidade..ah o colchão estava velho, com uma depressão enorme no centro..

Resposta do albergue:
Bonjour Erica, Thanks for leaving your feedbacks! I'm must say though that I was a little surprise by your comments since the elements you pointed as lacking at the hostel are normally some of our strenghts! For instance, we do have hair dryers available, a daily activity programming for guests and most of our mattresses are brand new... Far from me the idea to complain, but I'll contact you personally to see what went wrong as well as I will investigate on what could have happened during your stay!! The important is that I'll make sure to fix whatever went wrong and push on the aspects that were good, all for the benefice of our travalers' community! All the best and Bon Voyage, Nicolas, hostel manager