Annecy

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21 May 2013 Damian, Ireland (Republic of)

Asked time of last food order and was told. 10pm Arrived 9.55and was told i was too late Had no dinner that night

Hostel response:
Hi Damian, yes unfortunately at 9:55 it is too late to order food. We close the reception at 10, you're right, but we have to close the till before then in order to close up. Once the till is closed we can no longer take any payments. Sorry for the misunderstanding and we hope to see you again at our hostel!

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26 Apr 2013 Stephanie, USA

Beautiful view

Hostel response:
Hi Stephanie, thank you for your comments! We pride ourselves on the view from our hostel and we are glad that you enjoyed it too! We hope to see you sometime again in the future :)

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03 Apr 2013 Sarah, England & Wales

We had an excellent stay at Annecy HI Hostel. Good breakfast and short work to the town and lake. Beautiful views. We stayed in April so not many people were staying - I think it would be cramped in high season - kitchen and rooms quite small

Hostel response:
Hi Sarah, thank you for your comments, we are glad you enjoyed your stay with us in Annecy. In the summer seasons you're right there are a lot more people, but we find that this makes for an even better atmosphere between people. Our hostel is a great place to make friends! We hope to see you sometime again in the future.

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25 Mar 2013 Charlotte, England & Wales

My pillow was very uncomfortable, when I asked for a replacement I was told there were none spare. I have stayed in a lot of hostels in France recently, I have found the price really varies, some free and others charge between 1 and 3 euros for 2 hours. Hostels I have stayed in are Paris, Strasbourg, Lyon, Chamonix, Annecy, Nimes, Montpellier.

Hostel response:
Hi Charlotte, We're very sorry you didn't find the pillow to be comfortable, we try to make our clients feel as at home as possible, however unfortunately we are waiting on a delivery of pillows and it's for that reason that we didn't have any spare ones to offer you. We hope you enjoyed your stay with us anyway despite the small problem and we hope to see you again sometime soon!

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16 Mar 2013 Edward, England & Wales

Loved my stay there. A great hostel made great by the staff and the guests. I will definitely visit again.

Hostel response:
Hi Edward, thank you for you kind comments, we're really happy to hear that you enjoyed your stay with us and we hope to see you again soon!!

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09 Mar 2013 Simon, England & Wales

A convenient stopover on way from UK to the Alps

Hostel response:
Hi Simon, thank you for your comments. We are happy to hear that you enjoyed your stay, and we hope to see you again sometime in the future.

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08 Mar 2013 Sarah, France

There were a lot of times when no one was at the desk to help me answer questions, or there was only one person working and a long line of people waiting to check in/out. This makes the process nerve wracking, especially if you have to catch a train.

Hostel response:
Hi Sarah, thank you for your comments. we are sorry for your worries about missing the train, on the odd occasion we have days where we are very busy and we're sorry that you fell on a particular day where there weren't as many staff able to work at the desk. If you choose to visit us again and you have worries about your transport, you can let us know and we can try to serve you as quickly as possible. In any case we have taken note of your comments and we shall put them to future use. We hope that you had an enjoyable stay with us despite the small problem, and we hope to see you again sometime in the future.

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10 Feb 2013 Maria Thereza, France

The o only problema is that the wi-fi only works in the lobby ... But I had a great time, staff is really friendly!

Hostel response:
Hi Maria, We're really sorry that the Wifi didn't reach your room. However, we would like the internet reception to stay in the common areas only, so our lovely guests get to meet each other. Thank you for your feedback!

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07 Feb 2013 Guillaume, Canada

I arived 15min befor the closing hour and there was no at the reception

Hostel response:
Hi Gillaume, We're really sorry about what happened at your arrival. It really was an exceptional case. We would be really happy to see you again soon and provide you with a more welcoming stay.

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31 Oct 2012 Shengtao, France

条件不错，开窗就是湖景和雪山，晚上睡觉很安静！就是离市区稍微远点！女生晚上走路会有点小害怕！