Valoración del cliente HI - Chicago

  509 Valoraciones  
Total:
88%
Cordialidad de los empleados:
89%
Eficacia del servicio:
87%
Comodidad:
83%
Limpieza:
83%
Seguridad:
89%
Ubicación:
96%

Comentarios

23 Oct 2009 Dannia, México
93% 
Excelent

Respuesta del albergue:
Thank you! Paul


05 Oct 2009 Moises, España
73% 
En mi habitacion habia 10 camas. Todas ellas eran duplex y todas ellas, tanto las superiores como las inferiores, hacian un monton de ruido (chirridos, crujidos...) cuando la persona que la ocupaba se movia. Lo que sucedia es que cuando uno se movia se despertaba el de abajo (o el de arriba, segun) y despues otra persona mas que, a su vez, despertaba a su companiero y asi toooodas las noches que pase alli. Las camas deberian estar siempre en perfecto estado ya que, basicamente, lo que pagamos es una cama, nada mas.

04 Oct 2009 Iñigo, España
90% 
Buenas actividades organizadas por los voluntarios

24 Sep 2009 Sara, España
97% 
Highly recommended. Well situated in the city centre. Amazing breakfast. I just spend 2 nights but I can declare that it´s a really good hostel, full of nice people, with good common rooms, kitchen, etc. In my opinion this hostel is the best I´ve visited form Hostelling International, and I have been in many of them in Europe.

Respuesta del albergue:
Thanks for your compliments and recommendations. Paul


10 Ago 2009 Isaac, México
80% 
Everything was so great except for the fact that a Guy came into my room and tried to steal my things... i found the guy on the computer room a few minutes later when I was going to speak with the front desk, we went to see the guy and they saw and talked to him and they didn't seem to care that much (like they knew the guy) so i was kinda upset while they answer was.. "i'm so sorry for the inconvenient, please get back to your room" .. well nothing bad really happened but that was because I woke up when he was trying to stole me.. anything else was fine!

Respuesta del albergue:
Serious issue and I will have the staff retrained on how to handle situations where guests are in violation of any policies or crimes. Thanks for the feedback and my apologies. Paul


10 Nov 2009 Joseph, Estados Unidos
100% 
I never thought I'd be using a hostel for just convenience...but I had to work late in the city of Chicago - until 10pm, then had to be up very early in the morning to catch a flight...which would normally mean taking the regional train all the way home, and then coming all the way back in. Instead, I just spent the night at the hostel and walked a few blocks to the train to the airport. I got a full night of sleep instead of a full night of commuting.

08 Nov 2009 M. Dawn, Estados Unidos
100% 
One roomate a little disruptive, seemed possibly mentally distressed or ill. Other than that our stay was great! Keep up the good work!

06 Nov 2009 Vyom, India
87% 
I enjoyed the stay. Made a couple of friends. Had a great time. Felt better than my stays in hotels.

02 Nov 2009 Jinfeng, China
93% 
bed is a little too soft, all other aspects are excellent

27 Oct 2009 R. Nesilhan, Turquía
63% 
Bed and towel sheets were already dirty (used) at my arrival which were claimed to be clean..toilet in my room and the hygiene of common places especially coaches of the 2. floor were highly needs revision

Respuesta del albergue:
Thanks for the feedback. Sometimes guests are checked into unclean rooms based on guest requests. Sometimes other guests are checked into rooms with different people already checked in but someone decided to sleep in another person"s bed. My aplogies for your experience, it is not our practice to check guests in or deliberately put in them in dirty rooms. Paul