Valoración del cliente HI - San Diego - Downtown

	476 Valoraciones
Total:		85%
Cordialidad de los empleados:		91%
Eficacia del servicio:		86%
Comodidad:		77%
Limpieza:		79%
Seguridad:		85%
Ubicación:		94%

Comentarios

08 Nov 2009 David, España		87%
Está muy bien situado aunque tiene el inconveniente que enfrente está la zona de marcha de San Diego y por la noche hay bastante ruido. Respuesta del albergue: We apologize for the street noise. We do offer free earplugs at our front desk, and are currently looking for perhaps a better solution. Thanks for your business and your comments. -HI San Diego Downtown (233163)
28 Oct 2009 Jorge, Chile		97%
Gracias por tan buen hostel! Respuesta del albergue: Con mucho gusto! -HI San Diego Downtown (231851)
16 Sep 2009 Santiago José, España		93%
It was very nice Respuesta del albergue: You"re very nice for saying so :) . Glad you enjoyed yourself, and we hope to see you again soon. -HI San Diego Downtown (222855)
08 Sep 2009 Pablo, Uruguay		87%
Por lo que pude ver en S.D: no es popular el uso de Aire Acondicionado, pero es realmente necesario, es un lugar donde hace mucho calor y tener un lugar fresco donde refuguarse de ese calor es fundamental. Los cuartos del albergue son muy calurosos. Realmente deberian hacer algo para que se pueda estar fresco en los cuartos. Por lo demas el albergue esta muy bien, especialmente la ubicacion, esta es excelente. Respuesta del albergue: Gracias. The air conditioning situation is something that we intend to do something about this winter, in order to be prepared for next summer. We apologize for the heat. Your comments are much appreciated. -HI San Diego Downtown (220533)
07 Nov 2009 George, Estados Unidos		83%
I completed this survey at the time of my stay and submitted it on my leaving. Respuesta del albergue: Thanks for the time you took to rate us. Hope to see you again soon. -HI San Diego Downtown (233119)
04 Nov 2009 Nicole, Países Bajos		97%
The bathroom could be updated a little and there was one guy behind the reception who was extremely unfriendly compared to all the other very helpful staff. This was somewhat in the evening.. Respuesta del albergue: Thanks for your comments. Our bathrooms are going through the slow process of renovation currently, so hopefully the next time you stay they should be finished. As far as your other concern, you will be contacted privately to address this matter. Glad you enjoyed your stay. -HI San Diego Downtown (232670)
03 Nov 2009 Daniel, Suiza		100%
This hostel is great. The staff was really nice and always helpful. The kitchen/bathrooms were much cleaner than in most other hostels. I loved pancackes in the morning but some fruits or cereals als healthy alternative would be nice. Respuesta del albergue: Thank you for your wonderful comments. Breakfast is one of those things that we are currently on the fence about, as we receive quite a few positive reviews of the pancakes but also quite a few negative. We are, however, looking into alternative options. We are very happy that you enjoyed your stay and look forward to seeing you again soon. -HI San Diego Downtown (232723)
27 Oct 2009 Thomas, Estados Unidos		83%
Execlent staff. Respuesta del albergue: Thank you. Your kind words will be passed along to the entire staff. Thanks for your business. -HI San Diego Downtown (232015)
25 Oct 2009 Vikas, Estados Unidos		77%
i am still bit upset, because when i had booked the hostel, i was been charged 10% as security deposit and at the time of checkin i had asked them to adjust that, and i was told that the advance that was paid online will not be charhged and i had to pay the entire amount upfront and later even my credit card was charged. so i am upset about the same. Respuesta del albergue: We apologize for the confusion. The booking engine charges a %5 booking fee for every reservation made on HIHostels. This comes off of the total amount paid upon arrival and is charged to you directly by the booking engine. We will contact you directly to sort this issue out. HI-San Diego Downtown (231334)
23 Oct 2009 Jennifer, Estados Unidos		97%
Everything was perfect, great guests and staff, but the music from bars outside was quite loud. I know you can't change the location, but maybe there are cheap ways of "soundproofing" the rooms a bit? Respuesta del albergue: Thank you for your kind words. Our location can cause some noise difficulties and we are trying to find a cost effective way to sound proof the rooms. In the meantime, we offer free earplugs at our front desk for all guests. We appreciate the business and the comments. -HI San Diego Downtown (230775)