Valoración del cliente HI - Washington DC

  716 Valoraciones  
Total:
84%
Cordialidad de los empleados:
82%
Eficacia del servicio:
83%
Comodidad:
78%
Limpieza:
82%
Seguridad:
86%
Ubicación:
91%

Comentarios

10 Nov 2009 Jose Pedro, Uruguay
77% 
En mi estadia, contrate una habitacion de 8 personas, la cual me resulto algo pequeña para la cantidad de camas que habia en la misma, no habia posibilidad de "circulacion" en la habitacion. Por lo demas el HI esta 10 puntos.-

11 Oct 2009 Carlos Enrique, México
80% 
se requiere personal en el hostal que de orientacion turistica el cual pueda hablar en espanol, para los turistas latinos que acudimos

Respuesta del albergue:
Querido Hosteller: Gracias por sus comentarios y perdonanos por no tener la informacion turistica que ustedes necesitaban durante su visita. Hacemos muchos esfuerzo para dar, a todos los huespedes, la información turistica de Washington. Por ejemplo, en la primera planta tenemos un area dedicada a la informacion turistica de la ciudad y a los alrededores. Tambien, hay voluntarios que llegan varios dias la semana para contester preguntas sobre Washington y el hostal. Ademas, muchos de ellos son billingues (pero no siempre en castellano). Yo, por ejemplo, me encanta conversar con los hispanohablantes sobre mi ciudad. Es una lastima que no conociamos!


02 Oct 2009 David, España
83% 
Las instalaciones son muy viejas. The facilities are very old.

Respuesta del albergue:
Dear "New" Hosteller: It is true that the building is quite old, but the furniture throughout the property (for example in the common room, dining room, TV room, etc.) is all new. Thanks for the note! ~ Mark Schneider, General Manager HI-DC


11 Nov 2009 Lin Ting, Estados Unidos
87% 
Has been one of the best hostels I've ever stayed in ... Good to have breakfast !!!

07 Nov 2009 Daniel, Suiza
77% 
Has large rooms, but try to get a room on the lower floors otherwise you will walk endless stairs. The pasta evening was particularly nice.

Respuesta del albergue:
Dear Stair-Climbing Hosteller: Yes, many hostellers opt to take the stairs, even to upper floors, as our elevator is quite slow. Glad you liked our Free Pasta Night! ~ Mark Schneider, General Manager HI-DC


07 Nov 2009 Stefanie, Estados Unidos
80% 
When I checked in, the front desk person was not very friendly. Then when I went up to the room, the bunk I had been assigned was unmade and had a dirty towel on it. The front desk person changed me to a different bunk that had been made.

Respuesta del albergue:
Dear Quick-Bed-Change Hosteller: I am truly sorry that we were not friendlier, though I am glad we were able to get you into a proper bed quickly. Thanks for the note! ~ Mark Schneider, General Manager HI-DC


07 Nov 2009 Helena, España
97% 
Nice everything!!!

Respuesta del albergue:
Dear Nice Hosteller: Thank you! ~ Mark Schneider, General Manager HI-DC


05 Nov 2009 Sachiyo, Japón
77% 
dormitory room was dark.

Respuesta del albergue:
Dear "Bright" Hosteller: Unfortunately, it is true that some of our rooms have a single, overhead fluorescent light. We are looking into bed lamps, but that will be a many-month project. Thanks for the input! ~ Mark Schneider, General Manager HI-DC


04 Nov 2009 Hayley, Australia
87% 
Fantastic breakfast! Bathrooms were very clean which was great. Wifi was a little sketchy at times but still good for a free service. Jeff's monument tour was excellent!

Respuesta del albergue:
Dear Pleased Hosteller: Thanks for telling us about your favorite features! And good news: we will have the issues with the free Wi-Fi settled by the end of the month. ~ Mark Schneider, General Manager HI-DC


02 Nov 2009 Matthew, Inglaterra e Gales
97% 
A brilliant hostel. Very clean, fairly modern shower facilities, decent breakfast, comfortable and well-sized rooms. Events and tours run by the volunteer Mark were a really good way of meeting people. Would recommend to anyone going to Washington, and would definately stay here again if I come back to DC!

Respuesta del albergue:
Dear Brilliant Hosteller: Thanks for the fantastic review! Please do come back soon! ~ Mark Schneider, General Manager HI-DC