Valoración del cliente Lysefjorden

– 21 Valoraciones –
Total:
85%
85%
Cordialidad de los empleados:
89%
89%
Eficacia del servicio:
83%
83%
Comodidad:
80%
80%
Limpieza:
78%
78%
Seguridad:
86%
86%
Ubicación:
91%
91%
Valoración Ecológica:
80%
80%

Comentarios

13 Jul 2012 Larry, Estados Unidos
73%
73%
When I arrived I had to go and find someone to check me in. They were all working in the kitchen. The next day while climbing I fell and dislocated my shoulder and had to be flown out from the hostel. They took all my luggage but did not put in my pillow. towel or bed linens. After having my shoulder reduced at the hospital I called to see if they could put my things on the 7am boat. The next morning I called and they had not been able to take them to the boat. I think that they are very understaffed.

11 Jul 2012 Stefaan, Bélgica
57%
57%
One person of the staff gave us a lot of information considering possible trips, the other one was rather uninterested if we asked questions.

Respuesta del albergue:
Thank you for your comment. We are sorry that you had this experience with one of our collegues. Thank you for visiting us! All the best -the staff