Valoración del cliente Biarritz

– 195 Valoraciones –
Total:
85%
85%
Cordialidad de los empleados:
92%
92%
Eficacia del servicio:
87%
87%
Comodidad:
81%
81%
Limpieza:
82%
82%
Seguridad:
87%
87%
Ubicación:
79%
79%

Valoración Ecológica:
89%
89%

Comentarios

12 May 2013 Javier, Argentina
93%
93%
Hermoso lago cerca

27 Abr 2013 Francisco Javier, Argentina
100%
100%
Realmente fui muy bien atendido y el lugar muy agradable y muy hermoso. Quiero destacar en particular la atencion y preocupacion constante por solucionarme problemas de la Señorita Maria.

09 May 2013 Ashley, Canadá
93%
93%
It was a great stay and very organized. Two friends and I got our own room and bathroom and it was a very safe environment, I would definitely recommend again.

22 Abr 2013 Emmanuelle, Suiza
83%
83%
This time I was on the first floor and there were only three of us, much better than ground floor ( a bit damp back in october) Most pleasant stay

17 Abr 2013 Mario, Estados Unidos
73%
73%
Cool place right next to a lake. Its really close to the train station and a bus runs from the hostel to the center which is a 10 minute ride.

16 Abr 2013 Tom, Inglaterra e Gales
83%
83%
Basic but fantastic Location and staff helpful in everyway.

12 Abr 2013 Hayley, Australia
57%
57%
Day one was bed bugs. it got to the point where they said take just your hot washed pjs and toothbrush to the third room change...and i still got bitten. I am alergic to mites so they appear as huge welts on me instead of small moquito like bites or nothing. the staff were helpful with spray and a washing machine but they are not available during the day which is terrible for such a large hostel and worse when you are the only hostel in the area. i spent most of my time waiting around for the staff whilst trying to solve the bed bug problem. coffee should not be in a bowel. you say that it is what is done in the region. but after all my travels in the area and in france, it is only this hostel who needs to change their machine settings to cup instead of bowel. breakfast was poor in comparison to other and cheaper hostels i have stayed in in france.

08 Abr 2013 Charlotte, Inglaterra e Gales
100%
100%
Excellent hostel, major different is they had evening entertainment and for a lone traveller this makes a huge different.

03 Abr 2013 Julia, Suiza
83%
83%
It's a really nice hostel, eventhough the location is not that perfect if you wanna go surfing and not having a car.

Respuesta del albergue:
Hello Julia. Thank you for your comment. We are glad to know you have enjoyed your stay at the Biarritz Youth Hostel and we hope to see you again soon. P.S. : There are nice surf spots 20 minutes walking distance from the Hostel.(Ilbarritz, Milady...) Regarding the beaches in Biarritz center, there are buses every 20 minutes.


18 Nov 2012 Itxaso, España
73%
73%
Nos costo bastante encontrar el albergue, no estaba muy bien señalizado y bueno buscabamos el logotipo del albergues intenacionales pero en el cartel solo aparecia el nombre del albergue sobre un fondo verde y no se apreciaba ya que no habia mucha luz y estaba muy poco alumbrado el camino de acceso.

Respuesta del albergue:
Hello Itxaso. On your comment you say you found it hard to find the Hostel but you forgot to mention that we sent you by email a few days before your arrival a very well detailled map showing you how to get there. Even a blind person could have found the Hostel. Merci.