Classificações HI

Classificações de clientes HI - Whistler

– 36 Opiniões –

Total:	91%	91%
Gentileza da equipe:	93%	93%
Eficiência do serviço:	91%	91%
Conforto:	94%	94%
Limpeza:	96%	96%
Segurança:	95%	95%
Localização:	75%	75%

Classificação Verde:	88%	88%

Comentários

13 Mai 2013 Liselotte, EUA - Estados Unidos da América	73%	73%
The facilities are great and almost new. The room/bathroom was fairly clean, but the bedding was dirty--the mattress cover was badly stained, there even was a blood stain (unsanitary. Resposta do albergue: Thank you for taking the time to review our property, and your feedback is greatly appreciated. Your concerns regarding cleanliness are greatly concerning, and have been passed onto our Housekeeping Supervisor - a high cleanliness score is something that we strive towards on a daily basis and I apologize that in this instance we have not met your, or our expectations. Kind Regards, Shaun Freeman - General Manager.
08 Mai 2013 Gabriel, EUA - Estados Unidos da América	100%	100%
Awesome Resposta do albergue: Thank you, come back soon! Kind Regards - Shaun Freeman, General Manager.
12 Fev 2013 Terry, Austrália	93%	93%
With an Eco slant the hostel is over heated (23-24 C) in the common areas. One has to dress in a T shirt to stay comfortable. perhaps 19-21 C would be better and one should just have another layer on (remember it's sub zero ourside). Visitors already dress for the cold. Kitchen needs: Bigger Pasta bowls Cooking Knives need to be sharpened More pots or perhaps a Wok or 2? Additional colander (only one presently) Apart from this the hostel was a great place to stay in. Resposta do albergue: Thank you for taking the time to review our property, I'll address the heating concerns with the technicians that service our system, however at this time of year, the system can have a hard time keeping up with the external temperature changes (+5 one day, below 0 the next), and see what we can do. I've also created a shopping list for our guest kitchen, thank you! We look forward to seeing you in Whistler again soon. Kind Regards, Shaun Freeman - General Manager.
09 Fev 2013 Michael, Inglaterra e País de Gales	87%	87%
Bearing in mind the ways in which the hostel tried to be environmentally friendly, the whole building was kept far too warm. Even just wearing t-shirt and jeans it was too warm for us.
03 Fev 2013 Ted, Canadá	97%	97%
sometimes I get a guy coming back in the room drunk with a girl in bed having sex. Wish a camera at the front door to watch others bring free people in to the rooms to have sex. Not good for others. Resposta do albergue: Thank you for taking the time to review our property, it's greatly appreciated. Unregistered guests is something that our night staff are training to take quite seriously, however, they're generally unaware of a problem unless it's reported. Guests are required to swipe their key to gain entry to the building of a night. We look forward to seeing you in Whistler again soon! Kind Regards - Shaun Freeman, General Manager.
04 Jan 2013 Liv Christine, Noruega	97%	97%
I loved the hostel! Stayed for 2 weeks and have now stayed there twice. No problem recommending it on! Resposta do albergue: Thank you for taking the time to review our hostel, it's greatly appreciated. Can't wait to see you back for a third time! Kind Regards, Shaun Freeman - General Manager.
04 Dez 2012 Edward, Inglaterra e País de Gales	93%	93%
More like a communal hotel than a youth hostel, lots of very warm and welcoming people there too! Resposta do albergue: Thank you! We're glad that you enjoyed your stay with us, and we hope to see you back in Whistler soon. Kind Regards, Shaun Freeman - General Manager.
19 Out 2012 Patrick, Canadá	97%	97%
Epic Kitchen!
16 Set 2012 Liv Christine, Noruega	100%	100%
Love the hostel!
07 Set 2012 Jane, Suíça	90%	90%
Very nice room. We would recommend the hostel.