Evaluation client Florence - Ostello del Chianti

– 62 Commentaires –
Total:
87%
87%
Amabilité du personnel:
98%
98%
Efficacité du service:
92%
92%
Confort:
80%
80%
Propreté:
87%
87%
Sécurité:
84%
84%
Emplacement:
79%
79%

Note écologique:
85%
85%

Commentaires

28 Avr 2013 Annick, France
87%
87%
Accueil tres agreable, chambres assez grandes et vrai petit dejeuner (pas de machines).

12 Avr 2013 Hanjingjing, Etats Unis
90%
90%
The hostel is located about 50min bus trip from Florence, but it is definitely worth the time! The view along the road is breathtaking, not to mention the hostel itself is peaceful and you can have a nice walk to nearby towns. That my favorite thing to do during my stay in mid-April, I came here after visiting Paris and Milan, what a nice break from big cities!!!!!! Strongly recommended, if I will ever go to Florence area again, I will still stay here.

04 Nov 2012 Marjorie, France
87%
87%
Accueil vraiment super, bien placé à mi chemin de florence et sienne, dans la région magnifique du chianti Le "moyen" pour la sécurité est dû au fait que la même clé ouvre plusieurs chambre (mais dans les chambres se trouvent des armoires avec une clé chacune)

30 Oct 2012 Bárbara Rita, Brésil
87%
87%
A nossa estada foi muito boa, as instalações são ótimas, o único e importante problema é que quando o hóspede vem de outro país, não sabe da dificuldade de chegar e da grande distancia de Florença que ,nesse caso é o seu principal objetivo. É importante que se destaque essa observação ou seja, o Hostel NÃO se localiza EM Florença e sim a uma hora de lá. Um abraço a todos.

18 Aoû 2012 Christine, Canada
97%
97%
I really liked this hostel. The staff is really nice and helpful. This is the hostel I prefered during my trip in Europe. The location is great since it is in the Chianti, the only disadvantages is you can only get there by bus or car. In August, there is not a lot of buses, so it can be a problem.

09 Aoû 2012 Zeitoun, France
73%
73%
Il faut bien expliquer que l'on est à 45 mn en bus + 15 mns de marche à pied de Firenze (Florence) et c'est donc peu pratique pour visiter les autres vkille de Toscane. Par contre, pour ceux qui aiment la nature, la région est mangifique.

03 Nov 2012 Samantha, Canada
53%
53%
One of the worst hostel experiences i had, i stayed in novemeber and at night they turned off the heat and i woke up trembling because it got so cold in our room, it is NOT in florence and the bus fare was not somthing i expected to pay for. It reminded me of a run down hospital, not cosy at all. reception leaves at night, so in our situatuon we had some girl that was really sick and puking everywhere and reception knowing what was going on just looked at me and said im leaving in 5, if anything would of happened i would have no idea how to get help. It was just a horrible experience, and familys with little kids.

Réponse de l'auberge:
We are very sorry for your inconvenience. The Italian law states that in Tuscany heating may be turned on only on the first of November. You arrived that day and probably there where some technical problems with your room.These always occur the first days.Other rooms where ok.If you had contacted Modou the night guard he may have solved it or contacted me.


11 Oct 2012 Jennifer, Australie
100%
100%
My boyfriend and I were originally planning to stay here for 3 nights only because the hostel in Florence was booked. However we ended up staying there for the full week because we loved it so much. The staff are amazing. Especially Sylvia. She was super helpful with everything. She was always friendly , asking us how our day was and nothing was too much trouble. Amazing service! The hostel itself is pretty simple, but clean and has everything you need. The location was the best part though. A beautiful little village in the middle of amazing wine region. It was a bus or train trip from Florence, Pisa and Siena for day trips, without paying the price of accomodation in these more tourist areas. The quieter feel was a nice break and forced you to get to know other guests at the hostel, which meant we met heaps of amazing people. For such a reasonable price we could not have asked for anything better. We will be recommending this hostel to everyone :)

18 Sep 2012 Andrew, Canada
100%
100%
The person running the hostel was great.

13 Sep 2012 Danica, Australie
83%
83%
The owner is absolutely lovely and made the stay awesome!