Customer Rating Ciudad de México – Hostel Zona Rosa

  1 Reviews  
Total:
80%
Friendliness of Staff:
40%
Efficiency of Service:
80%
Comfort:
100%
Cleanliness:
80%
Security:
80%
Location:
100%

Comments

12 Oct 2009 Lindsey, USA
 80% 
There was a man working who was a little creepy. He wanted to give me and my two friends messages, it started with a hand message then while we were in our room he asked for a full body message. It was just uncomfortable. Also a lady named Mira (I think that was her name) was really rude about our last day. We payed for three nights (Fri-sun.) On Monday we left at 9 in the morning to see the city one last time. We returned at 5 and as we were leaving with our stuff, she tried to get us to pay for another day each. It was ridiculous. She should have told us when we checked in that checkout time is at 1. Also there is 24 hour storage.

Hostel response:
Hi, certanly we have the massage service, that person is a certificate massager We apologize if he make you feel uncomfortable. The check out is at 1 p.m. like in every hostel, even hotel around the world, even in the front desk there is a anouncement that have checkout time, and that there is an storage room for 24 hrs. We really sorry about your complaint, It was reviewed