Customer Rating Moscow - Napoleon Hostel

  18 Reviews  
Total:
76%
Friendliness of Staff:
79%
Efficiency of Service:
78%
Comfort:
66%
Cleanliness:
67%
Security:
80%
Location:
88%

Comments

27 Sep 2009 Georgina, Mexico
57% 
was a big surprise for me look so ugly hostel, I understand that part of hi hostels guarantees certain standards. but in this hostel i wasn't so.

31 Aug 2009 Luis, Portugal
80% 
Indeed the local itself is a bit old and small too. This is because the hostel runs on an apartment. Nevertheless, the hospitality is rather good and they are efficient concerning administrative work (booking rooms and train tickets, etc) the location of the hostel is also nice; 10 min walking to Kremlin.

26 Jun 2009 Fei Jia, China
73% 
it's ok ,but very thanks for the manager to help me book the railways ticket, it's so convenient

26 May 2009 Alejandro, Mexico
80% 
Kitchen is not neat sometimes, the washing machine is in there so you get to see clothes on the shelf next to the window or sometimes there are dirty dishes in the sink.

17 May 2009 Martin, England & Wales
87% 
Very friendly and helpful staff, definitely worth asking them where to eat, what to do etc as tourist information in Moscow is non existent. Say hi to George :)

28 Apr 2009 Gilbert, Spain
90% 
Staff very helpful (specially but not only, Kriss). The rooms were very clean. I just will suggest to improve the 2 PCs avalaible (i.e. the mouse was half broken). You must be aware that you have to climb up 4 stages through the stairs to get there. Otherwise is a perfect place.