Customer Rating HI - San Francisco - City Center

– 223 Reviews –
Total:
85%
85%
Friendliness of Staff:
93%
93%
Efficiency of Service:
90%
90%
Comfort:
85%
85%
Cleanliness:
91%
91%
Security:
85%
85%
Location:
67%
67%

Green Rating:
85%
85%

Comments

07 May 2013 Thea Indahl, Norway
57%
57%
Bad neightborhood, but great value for money

03 May 2013 Cheryl, USA
90%
90%
I like the comfort, cleanliness and amenities of this hostel and choose it above others in better neighborhoods for these reasons. The beds are very comfortable and the linens and comforters are appealing and comfortable as well. I feel safe in this neighborhood and have made peace with the lifestyle of the homeless nearby.

02 May 2013 Melanie, Germany
70%
70%
Some staff wasn't too helpful, sometimes seemed like they didn't know what they are talking about (not all though!). The neighborhood is pretty dodgy, sometimes feels not safe. And why aren't the beds made up?! You even have to put on the fitted sheet yourself! Why???

21 Apr 2013 Darryl, USA
97%
97%
Bunk was a little hard to get into. Could use a ladder.

16 Apr 2013 Melva, USA
100%
100%
I am 76 years old and travel on a budget. I stayed at san francisco-city center april 15,2013. H.I. made me feel welcome so I bought a senior membership. I will be staying at H.I. wherever I go.

13 Apr 2013 Bogdan Florin, Germany
67%
67%
The location of the hotel makes it one of the work I have ever stayed. I was afraid to come back later than 8:00PM. Very strange people around. Many homeless asking

10 Apr 2013 Seulbi, South Korea
93%
93%
This hostel is so nice... especially cleanliness and breakfast!

07 Apr 2013 Jishnu, USA
87%
87%
Overall, this is a great place if you are willing to stay in the Tenderloin area. In general, if you move around in a group OR are alone but are careful while in the area at nighttime, you should have no problem. The place itself is awesome and the staff is fantastic !!

02 Apr 2013 William, USA
97%
97%
very much enjoyed my stay at the City Center Hostel. the included breakfast is very good, but would be nice if you included a piece of fruit, like a banana or orange, although I understand for the price it's hard to do. my room was near the 2nd floor common area, so it was a bit loud when a group was out there in the afternoon and I was trying to take a nap, otherwise the room was fine, comfortable and clean. I wish the bathroons were a little bigger, but it's an old building, not much can be done there. staff was very good, helpful and efficient. thanks for a great stay! Oh, and the bed was too soft, sank down in it, would prefer a firm bed like most of the HI hostels

02 Apr 2013 Ching Mei, Taiwan
70%
70%
1.Too noisy,the lounge is too close the room,and so is the kitchen!