Customer Rating Bangkok - HI Bangkok

– 34 Reviews –
Total:
87%
87%
Friendliness of Staff:
95%
95%
Efficiency of Service:
94%
94%
Comfort:
77%
77%
Cleanliness:
86%
86%
Security:
88%
88%
Location:
81%
81%

Green Rating:
80%
80%

Comments

30 Apr 2013 Herb, Canada
100%
100%
Always a pleasure to stay at HI Bangkok.

08 Apr 2013 Kathleen, USA
87%
87%
I love this hotel and stay here often. However the bed in 1.1 is too hard.

31 Mar 2013 Kathleen, USA
84%
84%
I stay here often but the bed in room 1.1 is way too hard. I've recommended this hotel to friends who reported similar feelings. They loved the hotel but the bed was way too hard and they therefore would not stay there again.

23 Feb 2013 Virginia, USA
87%
87%
Wifi is inconsistent in rooms and the bed is too hard but otherwise a lovely stay. Thank you.

21 Feb 2013 Laura, England & Wales
97%
97%
Great room, i decided to stay for two extra nights as the place was well organized and had a nice warm and calm atmosphere. The free breakfasts were tasty, and the staff ultra courteous and thoughtful. 20 mins away from Koh San road by taxi meant that the hostel was located in a normal neighborhood, and quieter, with no annoying crowns of tourists. street food availible on the road and at the market one block south along the canal. 7/11 supermarket close, along with atm. One tiny grumble - there where lot of mosquitoes in the reception area, but you can't have everything! Would go straight back there next time I an in BGK

17 Feb 2013 Virginia, USA
83%
83%
The bed is just toooooo hard!!

10 Feb 2013 Joseph, USA
90%
90%
wonderful staff, and very clean. The AC need to be looked at, but staff was very willing to move me when necessary. very pleased.

30 Jan 2013 Dina, China
90%
90%
The staff was so friendly and helpful. Always assisted when we had transportation question,etc.Breakfast was good and I loved the lobby area. Great way to meet fellow travelers.

25 Jan 2013 Anna, South Korea
70%
70%
Stuff were very friendly and helpful. During my stay there were a few problems. First of all there are no distinction between smoking and non smoking room. The first room I was shown reeked of cigarette badly. They showed me another room, still cigarette smell but I stayed because it wasn't as bad. My bed smelled like durian. I don't know if they couldn't get rid of the stench or the sheets haven't been washed. No AC, no hot running water. They do have a washer but no dryer. At the time I needed to use washing machine it went out of order so I had to handwash everything. The weather was so humid, clothes didn't dry even after 2 days of hanging. Not in walking distance from BTS station and the bus that goes to the BTS station comes in long intervals. At times when you are coming back to hostel by bus you may get stuck in a crowded non air conditioned bus after 1 hour of waiting.

18 Jan 2013 Artur, England & Wales
97%
97%
Very hard bed, in Thai style, you fill like sleeping on wooden floor.