Customer Rating Barcelona - Mare de Deu de Montserrat

– 95 Reviews –
Total:
81%
81%
Friendliness of Staff:
85%
85%
Efficiency of Service:
83%
83%
Comfort:
74%
74%
Cleanliness:
80%
80%
Security:
86%
86%
Location:
77%
77%

Green Rating:
79%
79%

Comments

24 Apr 2013 Roger, England & Wales
100%
100%
great stay, very helpful staff. Wonderful location

03 Jan 2013 Tim, Belgium
57%
57%
Not allowed to sit outside after 22u00. You need to leave your room before 10u00. This is not a hostel as it should be...

24 Sep 2012 Josehp, Costa Rica
100%
100%
Highlights: Great guidance from a woman called Clara, she's great, the location was perfect, good breakfast. Lowlights: Plugs to recharge cellphones should be inside the room, more internet computers.

19 Sep 2012 Yuri, Japan
63%
63%
貴族の館を改装したということで、それに惹かれて決めました。当日メトロがストップしていたためホテルを探すのに相当苦労しました。グエル公園から近いのですが、道がわからなかったため相当迷いました。メトロの駅からちゃんと行くことをおすすめします。 スタッフの方はとても親切な方でした。Wi-Fiはありますが、1階のみです。2階も電波が来る時がありますが、弱いです。 部屋はオートロックですが、ちゃんと自分でドアノブをつかみ閉めないと閉まりません。シャワーはトイレと同じところにあり、鍵がゆるいのか慎重に閉めないと開きます。 部屋にコンセントはありませんでした。1階にいくつかあります。

13 Sep 2012 Michael, England & Wales
37%
37%
I booked to stay here for 3 nights. After the first night I decided that I couldn't stay. Although there were rules that there was silence after 12am, students there were making noise till 2am making it impossible to sleep. Also, rooms were far too hot - no air conditioning. The location was also poor as not in a central convenient location as described. I asked if I could be refunded the remaining two nights but apparently this was not possible.

30 Aug 2012 Chia-Yin, Japan
84%
84%
The only unsatisfied point was the deposit. I did not expect to pay euros at arrival. Except it, I liked this hostel.

26 Aug 2012 Girok, South Korea
63%
63%
아침식사는 좋았습니다. 로비는 청소가 잘 되어있었으나, 객실 바닥은 더러웠어요.

24 Aug 2012 Piotr, Poland
73%
73%
That's a pity there is no air condition!!!

23 Aug 2012 Girok, South Korea
80%
80%
시트를 교환하는데 불쾌했다. 6일 동안 머무는데 한 장으로 지내야 한다. 하지만 우리는 교환해 달라고 건의하고 교환했다. 불쾌했다.

30 Jul 2012 Elizabeth, USA
47%
47%
Don't stay here! - Far from town (more metro costs) - No kitchen - Not secure** - Bathrooms not clean (and no hand soap) - Breakfast only till 9 - No outlets in rooms, no locks on lockers ** When we arrived (two of us) we were given one key card to share, and we were not given a receipt for the 20 euro each deposit that we had to make since we arrived after the front desk had closed for the night. When we woke up on Monday, a man was sleeping on one of the beds that had been unclaimed when we went to bed, and as he had no luggage with him, I strongly suspect that one of the other girls in the room had brought him home from the club. It definitely did not make me feel very safe!