Customer Rating Alta

  58 Reviews  
Total:
89%
Friendliness of Staff:
97%
Efficiency of Service:
90%
Comfort:
92%
Cleanliness:
93%
Security:
91%
Location:
70%

Comments

26 Aug 2009 Daniela, Italy
97% 
The hostel is very nice, we were in two, the room was big and clean. Staff is friendly, good breakfast and internet wireless connection free! It is located 10-15 mins by car from the city centre.

25 Aug 2009 Ilaria, Italy
90% 
Great place if you have a car, it's quite far from the city center. I loved the staff, breakfast,location (awesome wood) and the spacious room (kinda college-like).Highly recommended (again,only if you have your own mean of transport).

14 Aug 2009 Steve, England & Wales
87% 
Great location which is its strength and weakness. It is hard to get to/from if you dont have your own transport.

14 Aug 2009 Marco, Italy
87% 
The onbly problem of this hostel is that it's so far from Alta. They can pick up you on a 100 NOK charge, there are also some busses going downtown but you also can hitchhike or go by walking to the Alta museum, which is basically the only thing to see here. Generally speaking it's a very good hostel, the staff is sweet and friendly. The only weak point is breakfast, which could be improved.

13 Aug 2009 Marco, Italy
97% 
Excellent hostel with very nice private rooms: breakfast could be a little improved as well as internet connection, but this hostel remains a very good choice if you are visiting Alta by car.

Hostel response:
Thank you all for great reviews. For all guests: we are working on improving our breakfast even more and as soon as the local goverment can arrange it we will have high speed wireless internet free for all guests.


07 Aug 2009 Kevin, Ireland (Republic of)
87% 
It's very, very, very far away from Alta. Other than that though it's a great hostel.

06 Aug 2009 Josiane, France
100% 
They wer very fair to help me to go back to the airport, because of no transports. I thank them very much for this helpness

29 Jul 2009 Cornelis, Netherlands
93% 
We liked it very much !!

25 Jul 2009 Mirko, Italy
90% 
i liked this hostel. Breakfast very good, room clean and internet available.

19 Jul 2009 Winston, USA
87% 
we booked two beds online and some how the hostel's did not have our reservation in their computer system. The staff had to struggle for a while to pull our reservation out. And then informed us that there were no more beds available and gave us a two bed room instead. We were happy. The hostel is quite far away from town and there is only one bus passes by on Sunday. Ends up we and another person had to walk for and then hitchhikeed into town. There were four French people we met in the hostel informing us that they had to walk about 1-1/2 hour from the alta museum to the hostel. The hostel can consider to provide pick up service at a reasonable price.

Hostel response:
we are very sorry the guests were not in our computer system, but to our fortune this has been the only incident this summer. as for transportation we do offer pick up if booked in advance at reasonable prices, just get in touch with us and we will arrange it.