Customer Rating Queenstown Central YHA– 15 Reviews –
|Friendliness of Staff:||85%|
|Efficiency of Service:||80%|
|The location would have been ideal except for the number of drunks outside the hostel in the middle of the night. In this respect the central location of the hostel was a bit of a disadvantage but for the rest of my trip the location proved excellent. Not being able to sleep was the only bad part.
The hostel is a bit dated in decor but was clean and convenient for me, and good value as well, so I would definitley stay there again and recommend it to people.
The staff were fantastic. Very knowledgeable about the town, the trips available and tour providers etc. I found the staff knowledge about trip/tour booking the most welcome and useful part of staying there. |
|Please see separate email|
|Of all the HI hostels I've stayed in, the staff here was the most unfriendly and unhelpful. I actually felt like I was burdening them to ask questions. It seems some of the guys especially were just too "cool" to be bothered - total lack of customer service. I actually saw of of them roll his eyes!|
|Didn't think bed bugs were real but they sure are. Absolutely infested with them! So many bites and felt very uncomfortable.
Bathroom needed updating |
|Nice hostel. Great view from the kitchen/lounge.
Only thing I would recommend is having a power bar (or two) depending on the number of beds in each room to help with the charging of phones, cameras, computers and any other electronics we all seem to be carrying around with us. Other than that no problems and would recommend it. |
|elevator would be nice|