Customer Rating Naples - Mergellina

  171 Reviews  
Total:
73%
Friendliness of Staff:
81%
Efficiency of Service:
75%
Comfort:
66%
Cleanliness:
71%
Security:
75%
Location:
70%

Comments

30 Oct 2009 Angela, England & Wales
 83% 
Building site nearby (look at Google maps -areial view) and the workers start early and work late. Bit disappointed at the size of the room and also the state of the bathroom - clean but a number of broken 'things' ie had to keep the toilet roll on the sink (got wet) or on the floor, shower curtain was such that the floor got more wet than the shower floor. On the positive side - the metro is very close and trains are cheap and frequent. Overall good value for the price paid and staff are very helpful.

20 Oct 2009 Linda, England & Wales
 70% 
This hostel is a long way from the Historic Centre of Naples. There was not enough information available concerning public transport in Naples. Although the hostel is more expensive than others, it is quite scruffy. Evening meals were too expensive for those on a tight budget

15 Oct 2009 Linda, England & Wales
 70% 
See other form. I also stayed on 19th Oct.

08 Oct 2009 Tony, England & Wales
 80% 
I would have liked lockable lockers in the rooms. This would have increased the security rating. The map on the website is not particularly accurate. The hostel is right behind Mergellina station. However, I really liked this hostel. The location is great and I enjoyed staying there. I recommended the hostel to other travellers I met.

25 Sep 2009 Claudio, Scotland
 53% 
Breakfast was very poor and the room requires air conditioning.

19 Sep 2009 Danielle, Australia
 53% 
Bit confusing on how to get there due to the train work happening. You have to hand in your key at reception every time you go out....one key per room. Smelled and could hear the trains and car horns all night.

31 Aug 2009 Stephanie, USA
 63% 
no air conditioning makes for miserable, mosquito bitten nights in the summer months.

22 Aug 2009 Yuji, Belgium
 57% 
If you stay at this hostel at summer time, It will become a nightmare. Mosquitos, Mosquitos, Mosquitos,Mosquitos, Mosquitos, Mosquitos,Mosquitos!!!!!! I've got about 50 bites just for ONE NIGHT.

20 Aug 2009 Gunda, Denmark
 53% 
Bad breakfast!!!

20 Aug 2009 Esther, Belgium
 50% 
During hot times it is not recommended to stay in this Youth Hostel, the rooms are awfully hot, and there is no airconditionning. The breakfast is reduced to a minimum, one sandwich, one portion of jam, one 12 cl of juice, or 1 cup of coffee. Usage of the internet is to pay, even wireless use is to pay (3€/hour)