Customer Rating Genoa

  173 Reviews  
Total:
77%
Friendliness of Staff:
81%
Efficiency of Service:
80%
Comfort:
74%
Cleanliness:
79%
Security:
80%
Location:
67%

Comments

10 Nov 2009 Patrick, USA
 83% 
The staff and service were great! My room was clean but smelt a little of bleach all day.

23 Sep 2009 Christopher, Australia
 80% 
Breakfast very poor

20 Sep 2009 Vanessa, Italy
 33% 
Extremely rude and unhelpful staff member when we checked in (late pm) Terrible location, makes going out in the evening difficult as its in the middle of nowhere and you need two buses to get there which run infrequently in the evening. Sheets were falling apart and the showers were dirty. I would NOT RECOMMEND staying here, even though its the only hostel, its not worth a penny.

14 Aug 2009 Hayleigh, England & Wales
 63% 
Cheap and had big lockers and plenty of showers and toilets. However it didn't provide breakfast and had no kitchen. The beds weren't that great and the bed sheets weren't entirely clean. The room doors didn't lock automatically when shut. The internet was expensive. It is also located up a huge hill which isn't walkable even without luggage so you have to catch a bus, which takes 20 mins to get there from town. Also if you arrive to Piazza Principe station you have to walk 10 mins to the bus stop but it does stop and Brignole station so that might be worth bearing in mind. Overall it wasn't a bad hostel and there are very few in Genoa. However, it's probably not actualy worth going to the town in the first place as it seems to be completely dead and it quite deserted and sinister at night.

09 Aug 2009 Katharina, Italy
 90% 
I loved the fact that the youth hostel was outside the city center -- it was quiet at night and also cooler. The staff was very friendly and everything was clean, except for the sheets:-((

08 Aug 2009 Dinazad, Germany
 72% 
First, I don't really get, why 60-year-old men still go to Youth-Hostels?!?!? Anyway: Nice view, friendly staff...well, the connection could be slightly better ;) Buses every 20 min (Sorry, that's Italy: Means +-10 min's)

05 Aug 2009 Silvia, Slovakia
 63% 
Nice hostel, clean, great view on the whole city, good price. We had problems to find the hostel even though we had GPS, becauce it is mislabeled. Staff was no very helpfull and friendly. Finally the general impression is good.

02 Aug 2009 Grant, USA
 80% 
Had everything you would really want from a hostel, though it was extremely far from the city center or anything else of interest, though you can get a cheap bus pass for the day. But not too bad, I would stay there again.

25 Jul 2009 Yuko, Japan
 57% 
far from town but there are some buses. nothing special but quite clean and large bed room.

24 Jul 2009 Yasuko, Japan
 63% 
i could enjoy ith nice view, but it spent a lots times to visit, because it locates a coples of complicated ao access to sightseeing area.