Customer Rating Lille

  494 Reviews  
Total:
79%
Friendliness of Staff:
90%
Efficiency of Service:
84%
Comfort:
65%
Cleanliness:
70%
Security:
77%
Location:
86%

Comments

11 Nov 2009 David, Belgium
 80% 
Individual lockers would be more secure than the current set-up (rooms with a shared key).

01 Nov 2009 Lynn, England & Wales
 60% 
We arrived at this hostel & had been completely misled by the photograph of the building that shows the hostel. The photo is of a historic building nearby. The actual hostel looks like something from a bomb eastern block housing estate. On entering the building there was a terrible smell throughout the building. When we walked into the room in which we were supposed to sleep, we actually wanted to burst into tears!! It is an awful hostel & would not recommend it to anyone, even if it were free to stay there. I had booked for three nights & got a full refund within 20 minutes of checking in. Very helpful guy on reception, refund was no problem.

27 Oct 2009 Jarrett, Canada
 83% 
Pas mal du tout, considérant tout. Le réseau d'internet gratuit était fort accueilli, et les partons se sont assurés que je pouvais prendre mon petit déj à emporter lorsqu'il me fallait partir à l'aube

20 Oct 2009 Colin, England & Wales
 47% 
I have stayed in Hostels all over the world and this one was the second to worst I haveever stayed in. The rooms are in serious need of renovation, the curtains are plastic, the pillows are pastic, the matresses have some wierd plastic cover on them. The sheets although smelt clean had stains, the blanket had bits of food stuck to it and the floor covering is the same type that are used in buses. Showever was pretty dank, mould and looked like a breeding ground for athletes foot. It had the atmosphere of a morgue and they kick you out frm 11am till 3pm every day. Sorry, but the 2 days we spent there were pretty dire.

17 Oct 2009 Carmelo, Italy
 80% 
Easily reach everything by walking. People of the staff are very nice.

10 Oct 2009 Saho, Japan
 63% 
Los recepcionistas son amables. Gracias.

03 Oct 2009 Sharon, USA
 90% 
Only stayed there for one night, but definitely met my needs while there. Simple, pretty clean and friendly staff. When I wanted to switch my room because of a strange roommate, there was absolutely no problem and they did it in two seconds.

02 Oct 2009 Bob, England & Wales
 73% 
Very easy to find, showers and beds are perfectly functional, staff are friendly enough too. Would definitely stay there again.

29 Sep 2009 Gary, England & Wales
 63% 
Dorm of 4 bunk beds and 2 chairs, nothing else. No lockers, no table no coat hooks, nothing, quite austere but helpful man on desk

20 Sep 2009 Neil, England & Wales
 80% 
It was cheap, clean, the staff were friendly and a short walk to the center of town