Customer Rating Grenoble - Echirolles

– 126 Reviews –
Total:
82%
82%
Friendliness of Staff:
92%
92%
Efficiency of Service:
87%
87%
Comfort:
80%
80%
Cleanliness:
81%
81%
Security:
84%
84%
Location:
72%
72%

Green Rating:
86%
86%

Comments

05 Apr 2013 Mary, England & Wales
97%
97%
Tres agreable! Un court sejour mais le service etait tres efficace et sympa!

23 Mar 2013 Alexandra, Canada
87%
87%
Breakfast is severely limited; internet was unusable for me (way too slow to even load html)

08 Feb 2013 Daniel, USA
60%
60%
Good experience, but my double room in the western wing smelled of cleaning detergent. I was VERY uncomfortable breathing it in. Can you please ask the housekeepers to use a less pungent solution? I don't plan to go back.

31 Jan 2013 Nicolas, France
83%
83%
fair deal: good ratio price/ quality.

01 Jan 2013 Henrique, Brazil
93%
93%
It was far from the train station and the info to get to the hostel is not good. We've found rats in the common room... Which puts your mind to wonder if there aren't more in the rooms. Moreover, there are no lockers in the rooms, so you never know if your stuff will be there when you wake up.

29 Dec 2012 Malte, Germany
50%
50%
cheap but far away

22 Nov 2012 Antoine, France
90%
90%
bon accueil fermeture de la cantine le matin pour le petit déjeuner > courtoisie peu présente (un peu l'impression de se faire virer malgré le respect de l'horaire)

Hostel response:
Bonjour Antoine! Merci pour ton commentaire. Nous sommes désolés de cette mésaventure et sachez que nous transmettons tous vos messages! Et ce pour une prise en compte rapide et pour que voter séjour se passe au mieux! A bientôt! L'équipe de l'auberge!


02 Oct 2012 Muiris, USA
83%
83%
The maid who cleaned the rooms was abrupt and impatient with us, as was the matronly brunette who worked the kitchen. They both spoke to us as if we were young teens misbehaving (which we were not). The location is awful. It is 1hr and 10mins walk from central Grenoble. The bus which is convenient and quick stops service at 8pm. Given that there is no bar at the hostel, one has no opportunities to "go out" at night. It's a rural, sedate retreat center. If you want to relax in quiet surroundings, go here.

Hostel response:
Hi Muiris! Thank you for your comment! Know that we take names seriously in account of your remark to limit this type of incident. See you soon!


21 Sep 2012 Sachin Baboo, India
87%
87%
The security option is not good. there was a locker room for each resident but key was not given. locker facility must be there.

Hostel response:
Hi! Thank you for your comment! We are forced to stop the availability of keys for the cupboeards in the roooms after a number of problems. There is a safe at reception for items of great value available to you at all times. See you soon. The team of Gernoble.


16 Sep 2012 Jules, England & Wales
80%
80%
Very friendly welcome, big plate special in bar very good,as is two euros a pint for beer. Fifteen mins bus ride from city center The bar is closed at weekends and the last bus back from the city center is at about quarter to nine(not the hostels fault)so best to go out for food early if poss. Breakfast is quite simple (cereal, baguette slices, cheese spread etc)although you can eat as much as you like. The dorm I was in was quite small and simple but that's hosteling. All in all, its a nice hostel to stay in while enjoying the mountains and / or the city.

Hostel response:
Thank you Jules!See you soon! The team of Grenoble.