Customer Rating Carcassonne

– 235 Reviews –
Total:
91%
91%
Friendliness of Staff:
96%
96%
Efficiency of Service:
92%
92%
Comfort:
83%
83%
Cleanliness:
87%
87%
Security:
90%
90%
Location:
97%
97%

Green Rating:
81%
81%

Comments

24 Apr 2013 My Thanh, England & Wales
83%
83%
Breakfast was variable

09 Apr 2013 Yingying, England & Wales
100%
100%
The hostel is quite big and it can even service for a study excursion of a big group(more than 100 people). The staff are very nice and we have a pleasant talk.

31 Mar 2013 Mollie, USA
97%
97%
I stayed at the Auberge de Jeunesse for three nights and had a very pleasant stay. The place was very clean, and the lady working the front desk kindly answered any questions I had about the hostel or area. Breakfast was included, and the baked apples were delicious. The hostel is centrally located in fortified medieval city. I recommend this hostel.

20 Feb 2013 Murakami, France
100%
100%
very good location

18 Feb 2013 Kartini, Singapore
83%
83%
The kitchen could use a new chopping board and a kettle for boiling water. The toilets would benefit greatly from some toilet seats.

26 Nov 2012 Karen, England & Wales
83%
83%
I liked the hostel and the staff were lovely.I woke up on the first night to find two bed bugs biting me. I was moved immediately and the staff were horrified and upset. Unfortunately even though my new room was clean with no evidence of bugs I could not sleep, I did not spend the other three nights I planned there as a result. Breakfast was a bit disorganised; there was a school group there who had better treatment.There were no cups or glasses apparent for drinks. Myself and other people made the mistake of using the tables laid up ready for the school group as there was no indication that we weren't supposed to.This said for the money paid it was good value and the location is excellent. I would recommend taking your own sleeping bag to be more comfortable.

01 Nov 2012 Jeremy, England & Wales
90%
90%
Great location, excellent value for money.

31 Oct 2012 David, Australia
90%
90%
The location in the center of the old town was great. It was wonderful to walk the town at night and sleep within the ancient walls.

20 Oct 2012 David, England & Wales
87%
87%
Seats on the toilets would be great, otherwise a fine hostel with very helpful staff. Can't beat the location.

16 Oct 2012 Maura, Ireland (Republic of)
100%
100%
My first time I found the wallied city wonderful,my partners 7 time,we came away wanting to go back.Great experience to meet people from all over the world of all ages,we will go back God willing. Kind regards Maura Doyle Jim Elliott