Customer Rating Rovaniemi - Hostel Rudolf

– 39 Reviews –
Total:
78%
78%
Friendliness of Staff:
83%
83%
Efficiency of Service:
76%
76%
Comfort:
76%
76%
Cleanliness:
76%
76%
Security:
81%
81%
Location:
75%
75%

Green Rating:
70%
70%

Comments

17 Mar 2013 Garry, Israel
77%
77%
It is not suitable to check-in in Santa Claus Hotel. We came there by own car and because there is no reception in hostel, we needed to looking for a hotel, that located in other part of the city

24 Feb 2013 Cristina, Italy
80%
80%
Remember, you have to check in at the Santa Claus Hotel! The Hostel is very cozy and I had a veeeery good sleep the night I spent in Rovaniemi.

07 Feb 2013 Kannis, Hong Kong
60%
60%
the check-in service is inconvenient, far away from hostel

10 Aug 2012 Alison, England & Wales
60%
60%
This youth hostel is in fact a hotel that has been downgraded. There are no staff in evidence (check in at a hotel 600m away) Only one of the 2 kitchens was open when we stayed there and it is very tiny with hardly any cutlery and crockery and in a miserable basement room. So not enough facilities for the people who needed to use it at the same time. It feels like an abandoned hotel rather than a hostel.

16 Jul 2012 Sarah, USA
53%
53%
I stayed 2 nights and was too tired to notice when I arrived how dirty the bathroom was, there was a significant amount of mold on the shower curtain and inside the shower. After hearing about their excellent reputation I didn't inspect the room as I usually would when I first arrived, if I had noticed earlier, I would have asked for a room change or a refund. I won't stay again.

29 Jun 2012 Ursula, Austria
77%
77%
Kitchen far too small to cook even for one person and not well equipped