Customer Rating YHA Liverpool

– 84 Reviews –
Total:
84%
84%
Friendliness of Staff:
90%
90%
Efficiency of Service:
86%
86%
Comfort:
79%
79%
Cleanliness:
75%
75%
Security:
87%
87%
Location:
86%
86%

Green Rating:
83%
83%

Comments

14 Mar 2013 Guillermo, France
100%
100%
Everything was really good at this hostel. Even the breakfast was excellent, with 5 pounds you had an excellent eat-all-you-can-eat english break, and no one kicked you out until you were over with it as it happened to me in some other ostels. The staff was really great, they explained me in a really friendly way everything about Liverpool, even where to go out at night, at which time and places. It was much more than I expected for the price.

02 Mar 2013 Ann, Australia
90%
90%
I have stayed here several times before and the reception staff are excellent. However this time there was a definite downturn in the quality of cleaning. In a week our rubbish bin in the room was emptied only once, the stairs were not swept and their were broken appliances in the room (heated towel rail/ bed light) and the TV had been left unmended for nearly three weeks (perhaps longer) A real shame as I have always enjoyed going there in the past.

22 Jan 2013 Tassilo, Germany
100%
100%
The hostel is outdated, and needs to be renovated as soon as possible. The whole inside looks terribly tired. Worst of all the carpets smell so bad. Just alone a new carpet would make a huge difference to this hostel.

12 Dec 2012 Alan, England & Wales
93%
93%
really enjoyed my stay especially at bargain price

05 Nov 2012 Wellington, Brazil
90%
90%
Very good place and the staff team are sensational !!!

22 Oct 2012 Takashi, Japan
53%
53%
駅から遠い、Wi-Fiは有料、部屋の人が良かったのでこの評価です

22 Oct 2012 Stefanie, England & Wales
83%
83%
realy friendly staff

17 Oct 2012 Katie, Canada
63%
63%
There is no free wi-fi, and to use the internet is costly. The hostel is structured more as a hotel - not very personable, not conducive to interactions, no character. The best feature is the location - walking distance to the museums and main train station.

12 Oct 2012 Alan, England & Wales
100%
100%
really enjoyed stay, coming again in December

03 Oct 2012 Gahee, South Korea
73%
73%
It was good except the noise from upstairs