Customer Rating YHA Cambridge

– 51 Reviews –
Total:
79%
79%
Friendliness of Staff:
85%
85%
Efficiency of Service:
82%
82%
Comfort:
71%
71%
Cleanliness:
73%
73%
Security:
81%
81%
Location:
83%
83%

Green Rating:
71%
71%

Comments

31 May 2013 Mervyn, Australia
97%
97%
excellent location.

09 Apr 2013 Erika, Canada
60%
60%
The hostel was conveniently located basically beside the train station and a short walk from the city center. Upon check-in, the staff was very distracted and didn't apply the HI membership discount to my stay after supplying them with my card.. and then asking about it which was rather annoying.

30 Mar 2013 Brian, USA
80%
80%
Came to Cambridge not knowing what to do. We came during their easter holiday, so the town was practically dead. The facility is rather old, but comfortable. Had breakfast which I thought was okay. Staff was beyond friendly. Had lunch at Cambridge Blue, which I would totally recommend. Its a hidden gem and seems like locals go there. Tons of beet on tap and delicious food.

17 Jan 2013 Francis(Frank), England & Wales
100%
100%
2nd Visit still satisfied!

05 Dec 2012 Swaprava, India
97%
97%
In comparison to the YHs in London and Liverpool, I would rate it higher!

26 Nov 2012 Graziella, Italy
97%
97%
only one aspect should be improved: slamming of the doors of the nearby toilets or rooms. The doors have been correctly equipped with springs to slow down the shutting but it is not enough; maybe an explicit invitation to accompany the door during the closure could help.

25 Nov 2012 Ken, Australia
93%
93%
Excellent overall - staff friendly and with great sense of humour (love the wooden spoon!)

24 Nov 2012 Ligang, England & Wales
73%
73%
I show my YHA membership card, but the reception refused to give me early promised discout again. Last time, they refused with an explanation of my booking through booking.com, but this time I booked through the its web. The heat in the room is not working, it's freezing at a night I stay, very unpleasant stay.

Hostel response:
Hi There, I'm sorry about the shower situation, please be assured that all the showers have been fixed and are in working order. I appologise that you were not given the discount. Please contact me at the hostel and i can look into rectifying the situation. kind regards, Georgina


15 Nov 2012 Catherine, Australia
100%
100%
Good for access to Ely & the coast too. Check out coloured cliffs at Hunstanton & Wicken Fen.

27 Oct 2012 Gregory, Ireland (Republic of)
87%
87%
The staff were very helpful.