Customer Rating Bath - Bathwick Hill YHA

  112 Reviews  
Total:
80%
Friendliness of Staff:
87%
Efficiency of Service:
83%
Comfort:
76%
Cleanliness:
78%
Security:
79%
Location:
76%

Comments

27 Oct 2009 Chris, Australia
 60% 
A large group of young students were staying at the same time. TOTALLY unsupervised by their teachers/parents. No input appeared to be given the hostel manager. Unable to obtain an evening meal as priority was given to the students. 4 other couples went into Bath for a meal & 1 sent out for pizza ! We were required to be at breakfast not later than 7-30am as the students were to be given priority from 7-45.

11 Oct 2009 Glenda, Australia
 100% 
Staff were extremely helpful in providing information on things to do locally, the scenic walk to town, which bus was cheaper, where to park nearby.

09 Oct 2009 Lucinda, Canada
 83% 
A beautiful hostel, clean and professional staff, except for some man serving me breakfast the 2nd day I was there (1st day the woman & man were WONDERFUL). He was standing behind the breakfast counter (doing nothing) but didn't even bother acknowledging me, until I said "hello can you serve me?"

29 Sep 2009 Wendy, Australia
 97% 
I loved this hostel building with its lovely grounds and driveway. The old stonebuilding is beautiful and I stayed in a huge room with pressed ceilings with casement windows overlooking the garden.

23 Sep 2009 Soi Chee, Malaysia
 70% 
the staff on the evening of 22nd was very helpful and friendly. on the other hand, the staff on early morning of 23rd sept was very nasty and rude. ..kept me waiting at the counter for more than 2 minutes while he talked on the phone until i had to seek help elsewhere. made me felt very mch being discriminated. rating fair all because of the nice staff on the first evening otherwise i would very much love to voted very poor for friendliness of staff.

23 Sep 2009 Miwa, Japan
 47% 
Booking　fee　is　unjust、unfair。undue、misbranding.

21 Sep 2009 Isabel, Australia
 100% 
excellent accomodation

20 Sep 2009 Hong Ling, England & Wales
 60% 
breakfast was nice.

20 Sep 2009 Pai - Lu, Thailand
 77% 
Service is extremely good, thank you for your service!

17 Sep 2009 John, Australia
 73% 
The shared room my family were in had stained walls and a perpetually dripping shower rose. The location is great once you know about the short cut path to the city. This path is a mini highlight of Bath.