Customer Rating Easter Island - Kona Tau

  95 Reviews  
Total:
82%
Friendliness of Staff:
90%
Efficiency of Service:
83%
Comfort:
76%
Cleanliness:
74%
Security:
81%
Location:
85%

Comments

07 Nov 2009 Rune, Denmark
 30% 
Dirty, humid and moldy. We decided to move to another hotel when we saw the room.

28 Oct 2009 Karen, Scotland
 53% 
Our room door had swollen with the rain so we could not close it - we had to wait 2 days before someone came to fix it - during that time the room was unsecure. There is the poorest HI i've ever been to - the kitchen was dirty, had very little equipment & was too small for the number of people supposed to be using it. Overall, the place is very run-down & i believe, relies on the fact that there's very little budget accommodation on the island so people will accept their low standards. There's also no library, TV or internet, (although the family have a computer for all to see but can't use) & regularly there was no-one around if you had any queries. A very poor adcert for HI International.

02 Oct 2009 Mariana, Germany
 90% 
We had a great stay at this hostel, the staff was really friendly and helpful.

06 Aug 2009 Alice, Sweden
 80% 
I stayed on Kona Tau for 17 nights, and really got to know the place, it's a good hostel to meet people and conveniently located not far from the main street. The staff are used to meeting tons of travelers, and therefore they're not very interested or engaged in yuo personally (hosts in smaller places are friendlier). However, they are professional and as I said earlier, it's a great place to meet other travelers. I would recommend it.

05 Aug 2009 Fiona, Scotland
 80% 
Great location close to everything on a FANTASTIC island

11 Jul 2009 Bang, China
 80% 
the breastfast is not enough for an ordinary man,I have to buy my extra food.

08 Jul 2009 Grace, England & Wales
 97% 
Really good!!!!no complaints about the kitchen despite the other reviews! definitely recommend!!!

06 Jun 2009 Elizabeth, New Zealand
 93% 
Facilities for doing laundry were inadequate.

22 May 2009 David, South Africa
 73% 
Communal kitchen was very grubby. The host was polite enough but behaved as though he was doing his guests a favour rather than a service- but to be fair it may have been the language incompatibility?

28 Apr 2009 George, Australia
 60% 
No need for alarm clocks - the roosters take care of that Kitchen was not used by us because hygiene was not evident. Linen has mildew but that may be a tropical reality Main window onto patio could not be closed making late talkers an issue.