Ratings São Paulo - Praca Da Arvore

Customer Rating São Paulo - Praca Da Arvore

– 32 Reviews –

Total:	88%	88%
Friendliness of Staff:	92%	92%
Efficiency of Service:	93%	93%
Comfort:	81%	81%
Cleanliness:	88%	88%
Security:	91%	91%
Location:	83%	83%

Green Rating:	82%	82%

Comments

22 Jan 2013 Amoro, Denmark	93%	93%
Friendly, knowledgeable and very helpful staff,Great breakfast - fresh backed cacks in the hostel's kitchen every day -, Very cleen and well equipped kitchen,Tuesday 's Food markt just out the front door, near Metro. I love it. It is a cosy hostel. Great value for money
16 Dec 2012 Guylaine, Canada	97%	97%
I found the staff really good
08 Oct 2012 Fernanda, Brazil	97%	97%
I went to that Hostel because I saw on the website that the price was 35 reais (local money), but when I got there they charged me 43 reais per day. And they did not consider my 5% deposit. I don't know how to complain. I did not like that. I do not recommend that Hostel because of this. I would like to have a feedback about this situation. Fernanda (fernandabonin@hotmail.com) Hostel response: Dear Fernanda, At first we would like to apologize about what happened with you. The person who charged you wrongly is not working with us anymore and he doesn't represent our team and our philosophy. We would like to reinforce that we keep all of our deals and treat them respectfully. So, we are going to refound you and we hope to see you around again someday! Best Regards, Praça da Árvore Team
15 Jul 2012 Shashank, India	83%	83%
overall it was a nice stay .... staff was really helpful in planning the trips. Thanks for making my trip worth. I would like to suggest to have vegerterian bread in breakfast.
30 Jun 2012 Brian, USA	93%	93%
All was great except for both nights I stayed there people checked in about 3am and were busy making beds/noise and woke everyone up. A better check-in routine would be helpful in the future.