Customer Rating Mechelen - De Zandpoort

  32 Reviews  
Total:
86%
Friendliness of Staff:
86%
Efficiency of Service:
86%
Comfort:
84%
Cleanliness:
90%
Security:
88%
Location:
80%

Comments

13 Sep 2009 Emma, Australia
 87% 
Good breakfast and friendly staff.

02 Aug 2009 Peter, Netherlands
 80% 
Nice, friendly and efficient run Hostel.

28 Jul 2009 Koos, Netherlands
 73% 
noisy because of trains

28 Jul 2009 Michael, USA
 80% 
The description says there is no lockout, but the staff wanted us out of the building during the day. The kitchen/cafeteria remains 'open' all day, but they don't want you to use it. There needs to be more communication with the guests from the staff if they're going to get upset over this sort of thing. We had a late afternoon flight out of Brussels, so after checking out, we decided to play some scrabble in the cafeteria to pass the time--because this is something you can do in practically every other hostel across Europe. The manager on duty came over and made it clear that we were not wanted in the building anymore because of the lockout, because they don't want people in the cafeteria and because we had checked out. It was an unfortunate end to what was otherwise a lovely stay.

22 Jul 2009 Virat, England & Wales
 73% 
No cooking facilities for guests. Only microwave was available and the kitchen was locked at 11pm.

05 Jul 2009 Peter, Netherlands
 77% 
It was warm and the window had to stay open. So mosquito's were all around. So i did not sleep that much. A anti mosquito net on the window would have helped.

10 May 2009 Maria Elisabeth, Netherlands
 47% 
I could not pay with my Master Card!! Because I lacked 4 euros in cash I WAS NOT ALLOWED TO PUT MY LUGGAGE IN MY ROOM before going to town to get myself the lacking 4 Euros from a cash machine. I am 65 years old and have been traveling for 49 years all over the world (alone) a.o. in youth hostels. Untill 19 years ago one had to carry lots of travellers cheques. The creditcard made an end to that chore. But not in Belgium. I left the young man at the desk 6 euros tip. What is this for, he asked. For service, I replied. But I am afraid he did not have any sense of humour. Mechelen is a beautiful town. Also my room was very high up in the building (4th floor) and we were asked not to use the elevator. On top of that it was not allowed to eat or drink in one's room, so for every cup of tea from my own thermosflask I had to walk up and down to the dining hall..... Which I did not, you will understand.

19 Apr 2009 Walaipan, Thailand
 70% 
Everything just fine.

16 Apr 2009 Tamara, Spain
 90% 
LA ducha dura 3 segundos

08 Mar 2009 Daniele, Italy
 100% 
One of the best hostels in belgium