Customer Rating Brussels - 'Jacques Brel' Youth Hostel

– 293 Reviews –
Total:
87%
87%
Friendliness of Staff:
92%
92%
Efficiency of Service:
89%
89%
Comfort:
83%
83%
Cleanliness:
83%
83%
Security:
90%
90%
Location:
85%
85%

Green Rating:
86%
86%

Comments

03 Jun 2013 Arthur, England & Wales
83%
83%
good food, nice location .

Hostel response:
Hey Arthur ! We are glad you enjoyed the food here, we are implicated in a sustainable development dynamic and try to serve a maximum of organic food at breakfast and at the bar :) We wish you a lot of nice experiences on the HI network, Aurélie


22 May 2013 Claudia, Australia
90%
90%
Hi there, It was a great place but the beds are way too hard. It was hard to go to sleep at night.

Hostel response:
Hello Claudia !
we are sorry to read that you experienced some difficulties to sleep at night but as we are part of Hostelling International network, we follow the standards of Youth Hostels around the world and work with the same infrastructures. Maybe next time, come enjoy one or two of our 18 belgian beers at our Babelbar and you might sleep better then ;) we are glad you had a good experience anyway and hope to see you soon in the HI network :) Aurélie


21 May 2013 Grace, Australia
90%
90%
It was a great location, it was just confusing to get to - the train station was confusing. The room was large with a great set up. Very good hostel

Hostel response:
Hello Grace ! we are happy that you enjoyed your stay here! indeed Brussels counts 3 main train stations and it might get confusing to get here but we are located at an easy reach by Tram, Metro and Buses from them. Maps are available in almost every station or you can always ask to any belgian people around, they would be happy to help ;)hope to see you soon on the HI network around the world ! Aurélie


18 May 2013 Luis, USA
93%
93%
By far this is one of the best hostels I stayed in for my 5 city Europe trip. Rooms are clean and have their own showers. Has a cafeteria with free breakfast. You can't beat that.

Hostel response:
Hello Luis !
Thanks a lot for your comments, in an honor for us that you had such a nice experience in our hostel ! we sure do attach a great importance in the comfort of our clients, thats why our cleaning teams work hard to keep rooms and common spaces clean :)we are delighted too that you enjoyed our complimentary bio breakfast ! we hope you will enjoy other super nice experiences as you did here on the whole Hostelling International network ;) Aurélie


16 May 2013 Juan Manuel, Argentina
83%
83%
Es un muy buen hostel, nos cruzamos con un combinado de pre-adolecentes que estaban bastante alzados pero no paso a mayores.. comodo y bien atendido.

Hostel response:
Hola Juan, muchas gracias por su comentario. Es verdad que alojamos tambien grupos, y hace que la posada puede ser muy animada! pero en julio y agosto, solo alojamos personas que viajan sin estar en gran grupos y hace que la encuentras son cada vez mas ricas :)Le deseamos bonitos descubrimientos a través de la red HI ! Aurélie


15 May 2013 Lu, Taiwan
100%
100%
This is a very good hostel to stay. Especial it has nice kitch to use

Hostel response:
Hey Lu,
we are happy you enjoyed staying at our hostel and that you liked cooking in our fully equiped kitchen dedicated to our backpackers ;) we wish you beautiful experiences through the worldwide HI network !


14 May 2013 Anna, Italy
100%
100%
it was very nice stay at the Jacques Brel Youth Hostel and I hope to return there very quicky..

Hostel response:
Hi,
thank you for your comment about our hostel
we are really glad to know that you enjoyed it here and that our effort to make your stay as good as possible is succesfull.
we will be really happy to welcome you again on your next stay in Brussel.

Cheers,

Antoine


06 May 2013 John, India
97%
97%
We enjoyed our stay at JBY Hostel!

Hostel response:
Hi John ! Thank you very much for your comment, we are happy that you enjoyed your stay with us, you are very welcome to come back whenever you want! Take care, Aurélie


17 Apr 2013 Lindsay, Canada
100%
100%
A good location for being able to walk to the downtown, and hang out. Good breakfast.

Hostel response:
Hey Lindsay, thanks a lot for your comment ! indeed, we are located close to the center and at an easy reach of most Brussels attractions, we are happy you enjoyed it ;) and our breakfast is also very nice because most of our products are bio/organic ;) Hope to see you anytime on the HI network ! Aurélie


07 Apr 2013 Rebecca, England & Wales
100%
100%
Excellent. Very enjoyable. Hostel really comfortable and clean. Breakfast is fab !

Hostel response:
Hello, thank you for you comment. Our team of cleaners always do their best to keep the place clean and comfortable at all times. We hope too see you soon. Our breakfast is fabulous because most of the food is bio ;)Best wishes, Cleo