Customer Rating Salzburg - JUFA

  235 Reviews  
Total:
81%
Friendliness of Staff:
84%
Efficiency of Service:
80%
Comfort:
77%
Cleanliness:
80%
Security:
83%
Location:
84%

Comments

06 Nov 2009 Sara, USA
97% 
Was very happy with my stay. A little confusing to get from the train station to the hostel, but otherwise I was very happy with the staff and accommodations and the proximity to the Old Town was convenient.

05 Nov 2009 Amanda, Australia
100% 
Loved our stay in a double room. Very impressed.

31 Oct 2009 Tsen Yi, France
100% 
the service is very nice, also provide hot water and completed tourist information~!! The most Hearty breakfast I've ever had.

28 Oct 2009 Gandhi, England & Wales
100% 
The hostel is so called for namesake... the experience was like a 3 star hotel... Very comfortable... lovely and wide choices for breakfast... great location to go anywhere in the city... everything was perfect... i have yet to see another hostel with such services.

28 Oct 2009 Kyujin, South Korea
53% 
It's so hard to find. Need more information!!

23 Oct 2009 Rachel, England & Wales
73% 
The reception & communal areas were extremely clean and well presented. The toilets however always smelt unclean and were obviously not cleaned thoroughly daily as mess was left for several days. The shower facilities were also not up to standard - the water came out of taps on the wall, with no shower head at all. There was nowhere to put clothes/towels while showering.

20 Oct 2009 Kunle, USA
100% 
I really enjoyed my stay in Salzburg. The HI staff were very helpful, and the accomodation was comfortable. I actually got a single room for the price of a dorm room, as I was the only guest in the room! I imagine, though, that it would be less comfortable in summer season, if the 8-bed dorms are full. But I really enjoyed my experience.

20 Oct 2009 Bob, Australia
87% 
the older section is rather tired. 6 men showers 1st floor 4COLD OR NO TAPS 1/2 lockers no locks

16 Oct 2009 Han, USA
80% 
it's really cheap, and everything is good and clean. they need more front desk employees. it's too much wait in the morning. also they need coin changer for laundry machine use.

13 Oct 2009 Su Wee, England & Wales
50% 
staff efficiency is super low especially during check-in time. it took me half an hour to check in, although i am the only person to check in during that time. on top of that, the staff ACCIDENTALLY charge me extra 5 euro for a single night. once i realised, she just said:: oh..sorry , is my fault. i feel like i being cheated if i dun realised it at all. secondly, the room got a weired smell. like the room not being use for a long time. like the window never been open. 3rd, the toilet and bath room is only ok.... not very clean. (but the bath room on lower level is very clean and nice :P) wireless is free BUT u have to pay for using the computer there. near to the old town, about 15 min walks. breakfast provided.