Customer Rating Alice Springs YHA

  23 Reviews  
Total:
82%
Friendliness of Staff:
83%
Efficiency of Service:
81%
Comfort:
76%
Cleanliness:
79%
Security:
82%
Location:
92%

Comments

10 Nov 2009 Donna, USA
 93% 
Great front desk staff - extremely busy. The location was terrific. Would have appreciated someone who had the time to help book a tour as front desk staff seemed overwhelmed at times.

21 Jul 2009 Magalie, France
 77% 
I don't understand why the man who received us make me pay as I wasn't a YHA member althoug I have written my YHA number card when I registered.. I payed 81,50 dollars for one night for 3 persons instead of 61.50, why?? I had booked by internet from France and I have chosen a shared room the cheaper as possible... Can you find the error with my YHA number card 020-0075143 ?? Thanks a lot for your attention, Magalie.

14 Jul 2009 Ottilie, Germany
 87% 
must have been great as my son told me on the his phonecall to germany ;O)) greetings from "the upper side" Nadia-mum from max,from Germany -

21 Jan 2009 Clare, England & Wales
 77% 
Great place with good facilities and good location for town. The bloke on the front desk could do with going on a customer relations course..

18 Jan 2009 Hilary, England & Wales
 87% 
Biggest problem at this hostel was the flies - they are everywhere, even in kitchen and dining room.

22 Dec 2008 Marga, Netherlands
 93% 
The shower was not very clean and at night every where bugs. The last thing was not the fault of the hostel

09 Dec 2008 Stephen, Scotland
 90% 
Staff very helpful and friendly, good central location

06 Dec 2008 Letitia, England & Wales
 77% 
I think there should be ladders to get up to the top bunks. This is the only hostel where I have stayed where that has not been the case and it could be quite dangerous if, say, someone was taken ill in the night.