Kundenbeurteilung Nantes - La Manu

– 260 Bewertungen –
Total:
77%
77%
Freundlichkeit des Personals:
81%
81%
Service-Effizienz:
78%
78%
Komfort:
71%
71%
Sauberkeit:
73%
73%
Sicherheit:
79%
79%
Standort:
82%
82%

Green Rating:
74%
74%

Kommentare

12 Mai 2013 Luca, Italien
80%
80%
Very Good!

Antwort des Hostels:
Bonjour, Thanks so much. See you soon, Lionel


07 Feb 2013 Torsten, Deutschland
83%
83%
alles okay...gibt nix zu meckern...

Antwort des Hostels:
Hallo, Danke viel mal. Gruesse, Lionel


03 Apr 2013 Kenneth, Südafrika
67%
67%
The accommodation room and the interior of the building generally was dark and depressing and could do with brightening up. Regards Ken Beattie

Antwort des Hostels:
Hello, Absolutlely agree with you. See you soon. Lionel


30 Mär 2013 Marlon, Schottland
70%
70%
The Hostel generally works well, in a practical location, but there are two areas where La Manu failed to respect the FUAJ Hostel principles (google FUAJ charte ethique) #1, I asked staff, including the director, about recycling in the hostel, and found, despite labels on bins and sacks marked for different materials, that there is no recycling, despite FUAJ's eco-citizen claim, and Nantes being Green Capital of Europe 2013. Disappointing. #2, The director, Lionel, came to my room, because someone else had been reported for smoking in the room (which I gather was true), and attacked one of the other with racist and xenophobic slurs ('this is MY country, you're a dirty Arab s**t,...). This also breaks FUAJ's principle regarding racism and xenophobia. Bring a small lock to lock up valuables in the closets in the rooms. I had cash stolen from the room and someone used my bank card details. This should be a great hostel in a fun city to visit, but needs some changes.

Antwort des Hostels:
Dear Marion, I am so upset about the way you tell things. Aniway, I was true to condamn the fact that someone used to smoke in the room. A normal attitude from you should have been to tell me Who.


16 Mär 2013 Helen, Frankreich
53%
53%
Overall I was disappointed by the hostel. Having budgeted 20euro for the nights stay I was told on arrival I needed to be a member of hosteling international and pay an extra 11euro, this was not mentioned on the website at the time of booking. I found the hostel difficult to find and in an area that didn't feel very safe. Unfortunately it seems to be the only youth hostel in Nantes.

Antwort des Hostels:
Bonsoir,,

Nothing to add.
Cordialement,
Lionel


26 Jan 2013 Adrian, England & Wales
100%
100%
Great friendly hostel, only draw back was that the boiler had broken so only cold showers!! Otherwise really friendyly and welcoming

Antwort des Hostels:
Hello, Everything is refixed up.... See you soon. Best regards, Lionel


24 Jan 2013 Eun Hye, Südkorea
67%
67%
Quand j'etais a la, il n'y a pas de l'eau chaud. C'etait en panne.

Antwort des Hostels:
Bonjour, effectivement, la chaudiere est tombée en panne. Nous avons fait le necesaire et depuis tout est rentré dans l'ordre. Cordialement, Lionel


22 Aug 2012 Carmen, Deutschland
90%
90%
echt super nah am Bahnhof gelegen!

Antwort des Hostels:
Hallo, Danke und bis bald. gruesse, Lionel


15 Nov 2012 Declan, England & Wales
90%
90%
Google Maps (UK version) directs this address to the other side of the city. A nightmare if you're travelling with lots of luggage. The evening receptionist one of most helpful I have ever encountered.

Antwort des Hostels:
Helloo, Thanks so much. See you soon, best regards, Lionel


29 Jul 2012 Laura, Schweiz
73%
73%
The youth hostel in nice located (5 minutes walk from the train station) and the rooms are okay. The breakfast is really bad.. - Nantes is a really cool city, I would come again :).

Antwort des Hostels:
Hello, this morning again, a couple said that the breakfast was fantastic!! What are we suppose to think§§! Best ergards, Lionel