Kundenbeurteilung HI - Quebec-Auberge internationale de Québec

  165 Bewertungen  
Total:
90%
Freundlichkeit des Personals:
91%
Service-Effizienz:
89%
Komfort:
84%
Sauberkeit:
89%
Sicherheit:
90%
Standort:
96%

Kommentare

29 Aug 2009 Alexander, Deutschland
90% 
very clean and very spacious rooms. The hostel organizes activities every day. Unfortunately the pubcrawl wasn't so good, as the guide was busy with chatting to the other guides from the hostel, than to explain the plan for the evening to the guests.

26 Aug 2009 Martin, Deutschland
87% 
Sehr gut bestückte Selbstkocher-Küche, sehr sauber, sehr geräumiger Kühlschrank --> Lieber Selbstversorgen als teuer Essen gehen.

16 Aug 2009 Sandra, Deutschland
92% 
Everyone was friendly.We enjoyed our stay. Breakfast was good.

14 Aug 2009 Christine, Schweiz
100% 
Ich war sehr zufrieden

Antwort des Hostels:
Danke für Ihren Kommentar Die Mannschaft des Wirtshauses


08 Nov 2009 Andrea, Deutschland
80% 
no place to park the car -really bad-!!!!

05 Nov 2009 Charungsak, USA - Vereinigte Staaten
77% 
The staff was very friendly and helpful. However, beds are very noisy especially when one on the top moves. The room is big but the shower room is way too small, I am pretty skinny and almost couldn't move while showering. Location is excellent and convenient to everywhere. It's just a little bit pricey but overall worth it your money to stay there.

02 Nov 2009 Janete, Kanada
83% 
Really nice place, but no elevators and lots and lots of stairs. Only one toilet and one shower made it a little uncomfortable when you had to go on a schedule, and people taking extra long showers. Some roommates was very noise and inconsidered, others carried a flash light not to disturb the sleeping ones. All in all, it was a great experience. I will use the facility again and again.

30 Okt 2009 Natsumi, Japan
100% 
my stay was very good! thank you!

19 Okt 2009 Jessica, England & Wales
73% 
Would be good if the sheets were washed properly as i was covered in bed bug bites! Other than that, the hostel was a great location especially for Old Quebec. It was central to everything.

Antwort des Hostels:
Hi Jessica, We are very concerned and sorry for what happened during your stay in our hostel. We want to inform you that, although it is an unfortunate situation, this is not a question of cleanliness or negligence from our hostel and that bed bugs occur even in 5 stars hotels. Our beddings are very well cleaned and maintained. Plus, our staffs are very well trained on how to deal with that kind of situation and none of them or the managers received complaints from you while you were here. That being said, we will contact you by email to know exactly what happened during your stay and take the proper actions. Hoping your time in Quebec City was not ruined by this unfortunate situation, Best regards Julie, Assistant Manager


05 Okt 2009 Matt, Kanada
100% 
Excellent Hostel in an Excellent location, however there was a lack of parking in the area, or suggestions of good places to park, would visit again

Antwort des Hostels:
Hourra!!! 100% Thanks for your perfect evaluation! You"re right, there is a lack of parking in the old Québec. However, for our clients, we offer a special rate in the parking lot close to the hostel. Best regards The Hostel"s team