客户评级 HI - Edmonton

– 31 ȯ论 –
总分:
81%
81%
服务友善:
85%
85%
服务效率:
81%
81%
舒适:
75%
75%
清洁:
75%
75%
安全:
86%
86%
地点:
85%
85%

绿色评级:
80%
80%

评语

29 4月 2013 Sonia, 澳大利亚
87%
87%
Overall I enjoyed my stay here. There was lots of useful information about Edmonton available in the common area. Thankfully, the cleaniness of the kitchen improved over the four days I was there- on the first day I didn't want to use it. Even though it improved, I would still hope that a washing up sponge and more clean teatowels are provided in the future.

旅舍回应:
Hi Sonia, Thanks for your comments. I'm sorry the kitchen cleanliness didn't meet your satisfaction the first day, but I'm glad you found it improved. Our housekeepers clean the kitchen at least twice during the day and our night cleaner cleans it at the end of the night when we close it. I've spoken to our HKs to remind them to make sure they're putting out enough towels and cloths for dishes. Greg, Manager


16 2月 2013 Chanel, 加拿大
97%
97%
The room temperature was way too hot (over 25 degrees celcius). Even though its winter, the temperature should be around 20 degree celcius.

06 8月 2012 Zhou, 中国
50%
50%
It is usually a happy thing to live in a hostel in China but it is not the case in Canada. LOW efficiency and no smiling make you disappointed.

26 10月 2012 Shane, 加拿大
80%
80%
This is a great hostel, but not what it used to be. Either that, or I'm getting too old to stay at a hostel. Anyway, it's still great value and a great place overall. Maybe I was just turned off by the dismal atmosphere in Edmonton overall.

01 9月 2012 Muhammad, 沙特阿拉伯
100%
100%
I am very satisfied with my stay at HI-Edmonton. I really loved the experience.

31 7月 2012 William, 英格兰和威尔士
73%
73%
Fairly central, staff were helpful, and provided the good security (lockers, keycard access) that I have come to expect from HI Hostels.

18 7月 2012 Yifen, 韩国
93%
93%
Location is good. Both manager and staff there are very kind, willing to help thier customers. Although my shoes and bicycle timer was stolen by someone when I staying there. It was a good experience staying HI Edmonton.

旅舍回应:
Thanks for your comments. I'm pleased to hear you had a good experience despite losing a couple items. We take reports of missing items very seriously, and I'm sorry to hear your items didn't turn up. If we find them we will contact you. Greg, Manager


08 7月 2012 Shane, 加拿大
97%
97%
like most canuck hostels it was a little pricy but the staff was nice and the location was great

21 6月 2012 Rachel, 加拿大
100%
100%
Very clean and in a great location. Would stay again.