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HI Santiago - Santiago Hostel

Santiago - HI Santiago

Cienfuegos 151
Santiago de Chile
Santiago
Chile

Tel. +56 2 6718532
Fax. +56 2 6728880

Customer Rating

Total:	82%	82% 100 229
Friendliness of Staff:	85%	85%
Efficiency of Service:	83%	83%
Comfort:	77%	77%
Cleanliness:	80%	80%
Security:	84%	84%
Location:	84%	84%

HI Santiago is located 1km from the railway station, a 10 minute walk to the city centre’s main square and close to “Los Heroes” subway which will get you connected almost everywhere in the city. The hostel is located in a very special area of the city with a lot of cafes, restaurants and bars with a very busy nightlife.

HI Santiago hostel provides easy access to museums and major sights. There are 120 beds and breakfast is included. Facilities include; Cable TV, video, library, laundry and table tennis, free WIFI connection and computers with internet access are available, luggage room, parking and more. You will find a very relaxing atmosphere, so you can feel like you’re at home. We can help you to organize your trip in the country in our 24/7 hrs bilingual front desk. You can make the most of the city nightlife as there is also no curfew.

We look forward to you staying at HI Santiago hostel.

Hostel bed capacity

Beds per room:						Total beds
Number of rooms:	2	5	1	20	7	126

Opening times

Opening times (daily/weekly):	24 hours
Opening times (over the year):	All year

Street Map and Route Planning

Directions

Bus:	1km Santiago Bus Terminal
Metro:	300m Los Heroes Station 400m Santa Ana Station
Parking:	At hostel
Sea port:	120km Valparaiso
Location:	1.5km northeast of the town centre
Rail:	1km Central Station
Airport:	15km Arturo Merino Benitez. 1km to shuttle bus

Attractions

	Cultural centre nearby		Museums/art galleries nearby
	City centre location		Historical sites nearby
	Main attractions nearby		Swimming pool at or near hostel
	Nightlife nearby		Restaurants nearby
	Shopping centre/market nearby		Hostel with a difference
	Leisure facilities nearby		Winter sports
	Meet other travellers! Read their tips for things to do in Santiago - HI Santiago

Facilities

	Family rooms available		Breakfast in price
	Hostel open 24h		TV room
	Groups welcome		Common room(s)
	Sheets in price		Travel/Tour bureau
	Laundry facilities		Internet access
	Credit card accepted		Café/Bar
	Meals available		Currency exchange at or near hostel
	Games room		Individual traveller welcome
	Luggage Store		Lockers available
	Non smoking room/area		Basic store available at or near the hostel
	Garden		Rates include local tax
	Cycle store at Hostel		BBQ

Customer Reviews Santiago - HI Santiago

25 Jan 2012 Shermila, USA	70%	70%
front desk people were entirely useless and SO unhelpful. kind of a weird neighborhood, not too far from centro but not really close to anything either. weird mix of people, old people, kids, families, just really strange. not social at all. would definitely not stay here, you can get something way better for that price
25 Jan 2012 Alexis, USA	73%	73%
The front desk should be more friendly and helpful. Otherwise, it was great.
22 Jan 2012 Carly, USA	60%	60%
The manager tried to get me to pay twice for the 5% deposit for making a reservation online. He said this was a "charge" that the HI company charges for online reservations but the local hostel doesn't get paid for, so I had to also pay that amount to the local hostel. I tried to explain for about a half hour that a deposit is a pre-payment of the total amount, not an additional charge, but he wouldn't budge. He finally agreed to let me go without paying this extra amount but not without acting like he was doing me a big favor. Beware of this when booking online. The hostel itself is okay, nothing special. Mostly clean, 10 minute walk to Plaza des Armas, backyard bar area is nice.
20 Jan 2012 Willy, Belgium	50%	50%
No kitchen available, breakfast poor and no atmosphere at all! Won't recommend !
11 Jan 2012 Lorie, Canada	77%	77%
This is the noisest hostel I've ever been in. Voices, banging doors reverberate through the place at all hours.
09 Jan 2012 Patrik, Switzerland	50%	50%
Nicht empfehlenswert. Personal dultete Freitagnacht laute Gaeste mit lauter Musik im Innenhof bis spaet in die Nacht (4-5 Uhr nachts). Musik wurde von Rezeption aus bedient mit Musikboxen in den Innenhof, Personal feierte also munter mit. Achtung: Bei Online-Buchung ueber hihostels.com wird einem trotz HI-Ausweis der HI-Discount nicht gewaehrt! Nur bei Buchungen direkt vor Ort wird der Discount gewaehrt. Sehr schwach und nicht im Sinne von Hostelling International.
08 Jan 2012 Ronald, USA	53%	53%
Reception staff either dishonest or incompetent with English speaking travelers. For 7a ride to airport evening receptionist told me that they would call me a taxi for 50000 pesos because bus service starts at 8a. Bus service actually starts at 6a each day for 1400 pesos. Receptionist also mishandled my reservation when I left after one night on a two night reservation and came back later in the week despite saying he could take care of it. I ended up paying for an extra night. Morning receptionist sent me to bus station for airport bus when bus actually picks up by Los Heroes subway station entrance. Another couple was quoted 30000 pesos for an airport taxi whereas someone who hailed a cab on the street was charged 13000.
04 Jan 2012 Ron, Netherlands	50%	50%
No discount with your HI card at the hostel or on the internet. Very noisy at night.
31 Dec 2011 James, England & Wales	97%	97%
We found the hostel nice to stay at - however we were only disappointed with two things... Firstly, the breakfast was very poor - extremely strange tasting bread and not much else! Many other hostels I've stayed in have lovely breakfasts, this one certainly didn't. We also found ourselves wanting to cook on the New Year (as everything was closed) and found the atmosphere rather awkward, as there was a member of Kitchen Staff, who seemed to take offense that we were using the kitchen! I think it needs to be clearer as to whether or not Guests can use the kitchen, and if not, surely food should be provided instead - especially on days where it is impossible to eat out.
31 Dec 2011 Gilberte, France	73%	73%
In spite of all my coments I will not stay again in this place in Santiago : music loud and talks and shout of people all night long. At midnight i asked how long the music would continue ,I was answered the whole night people are like that in this country. " Ma liberté s'arrete ou commence celle des autres".This lack of respect is not acceptable for me.