Questions about making a booking
- How do I make a booking?
- What bed/room types can I book online?
- Do I need to book in advance?
- I’ve tried to book online, but no bed/room is available - what should I do?
- I can’t find the hostel I want - what should I do?
- Can I make a last minute booking?
- How can I make a booking at a hostel that cannot be booked online?
- What is the maximum number of people for whom I can make a booking?
- Are there a maximum number of nights that I can book?
- How can I find out the price before I make a booking?
- Are the bed/room prices ‘Member Prices’?
- What currency will my payment card be charged in?
- What will I be charged when I make an online booking?
- Can I book multiple hostel stays and only pay one booking fee?
- What types of payment card can I use on hihostels.com?
- Why is my booking being declined?
- My booking was not completed, but I appear to have been charged
- How can I make a booking if I do not have a credit or debit card?
- Do I need to have the same name on the payment card as on the booking?
- How can I identify hihostels.com transactions on my payment card statement?








