Questions about our hostels

What are the HI Assured Standards and HI Quality?

The Assured Standards set out the levels of safety, comfort, security and privacy you can expect in any HI hostel, anywhere in the world. HI-Q, the HI Quality Management System complements the well-established HI Assured Standards, and focuses on hostel management and operations. It takes ‘best practice’ from quality systems around the world and tailors them to the specific needs of hostels. HI-Q enables hostels to consistently improve and deliver high standards to ensure you have a great hostel experience. Only those hostels which successfully complete the programme will be certified and able to display the distinctive HI-Q logo – look out for it in the hostels you visit.

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